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Field Service Technician II

1 month, 1 week ago
United States
Full-time
Junior
Technical Account Manager
Customer and Technical Support
Apply Now
Industrial Electric Mfg.

Industrial Electric Mfg.

Industrial Electric Mfg. specializes in designing and manufacturing custom power distribution systems, leveraging over 75 years of experience to provide flexible and scalable solutions tailored to meet diverse technical requirements in the electrical d...

Electrical Equipment
251-1K
Founded 1955
View All Jobs 17

Description

  • Independently perform start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment such as switchboards, control panels, and power products.
  • Install and modify electrical and mechanical components and subassemblies, including panelboard interiors, circuit breakers, bus bar, subpanels, control components, power cabling, and control wiring.
  • Attend project meetings and coordinate work with contractors, clients, Project Managers, and internal IEM teams.
  • Analyze system failures, identify root causes, and determine corrective actions for moderately complex technical issues.
  • Troubleshoot electrical circuits, control wiring, and networking issues.
  • Coordinate with Project Managers, manufacturing facilities, engineering, and other internal support teams to resolve product, commissioning, and customer-reported issues.
  • Accurately document service activities, root cause analysis, corrective actions, parts usage, open items, and follow-up requirements.
  • Assist with training, mentoring, shadowing, and on-the-job support for Level I technicians.
  • Perform other duties as assigned.

Requirements

  • Associate degree, vocational training, military experience, or equivalent experience in power distribution systems preferred.
  • 1+ years of experience supporting switchgear start-up and commissioning.
  • 1–3 years of related electrical, mechanical, technical, manufacturing, construction, commissioning, or field service experience preferred.
  • Working knowledge of electrical, mechanical, and power distribution systems.
  • Ability to read and interpret electrical wiring diagrams, schematics, work instructions, and technical documentation.
  • Ability to safely use hand tools, power tools, and electrical testing equipment.
  • Strong diagnostic, problem-solving, and troubleshooting skills.
  • Good verbal and written communication skills with the ability to provide clear updates to customers, contractors, Project Managers, and internal teams.
  • Ability to work independently with minimal supervision and escalate issues appropriately when needed.
  • Strong organizational skills and the ability to accurately document service activities, corrective actions, parts usage, and follow-up items.

Benefits

  • Comprehensive and competitive benefits package.
  • Support for employee well-being, growth, and long-term success.
  • Opportunity to work on ambitious and complex projects with a collaborative team.
  • Exposure to varied field environments, including regional field offices, vendor sites, and customer job sites.

Interested in this position?

Apply directly on the company website

Apply Now

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