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Director, Reliability Engineering

1 month ago
Ireland
Full-time
Executive
Site Reliability Engineer (SRE)
DevOps and Infrastructure
AWS CI/CD Microservices System Design
Apply Now
HubSpot

HubSpot

HubSpot provides a comprehensive cloud-based CRM platform that integrates marketing, sales, service, and operations tools to help businesses attract, engage, and delight customers effectively.

Media
5K-10K
Founded 2006
View All Jobs 36

Description

  • Lead and develop a team of ~20 reliability engineers, fostering operational excellence, continuous learning, and career growth.
  • Attract, retain, and grow top SRE talent and build clear engineering career paths.
  • Define and drive HubSpot’s reliability roadmap, prioritizing proactive resilience and incident reduction alongside cost and performance tradeoffs.
  • Set and evolve company-wide SLO standards to align engineering effort with customer experience.
  • Lead the strategy and implementation of AI-driven operations, integrating agentic approaches for incident detection, diagnosis, mitigation, and automated runbook execution.
  • Design and build intelligent systems that learn from operational history to surface risks and recommend or execute mitigations while balancing automation with human judgment.
  • Own incident management end-to-end, including response coordination, executive communication during major incidents, and blameless post-incident reviews to drive systemic improvements.
  • Influence engineering culture across 100+ product teams, identify systemic platform risks, and drive cross-functional mitigation efforts and alignment with Infrastructure, Product Engineering, and Security leadership.

Requirements

  • 10+ years of experience in software engineering, SRE, or infrastructure, with 5+ years leading teams.
  • Proven track record of building and scaling reliability functions in environments with significant operational complexity.
  • Deep technical fluency with the ability to participate credibly in architecture discussions, incident analysis, and system design.
  • Experience or strong interest in AIOps, agentic automation, or ML-driven observability, with curiosity and vision for AI/ML to transform operations.
  • Proven ability to drive cultural and process change across large engineering organizations without relying on top-down mandates.
  • Strong executive communication skills; comfortable leading incident bridges, presenting to leadership, and representing reliability externally.
  • Experience with modern cloud infrastructure (AWS preferred), observability tooling, and incident management practices.
  • A philosophy that balances reliability with velocity, prioritizing sustainable speed over gating.

Benefits

  • Flexible remote-first / hybrid work environment with regional in-person onboarding and periodic in-person events.
  • Support for accommodations due to disability or travel limitations during hiring and onboarding.
  • High-visibility, high-impact leadership role with executive access and strategic influence.
  • Opportunity to shape how AI transforms operational practices across the company and potentially the industry.
  • Work at a globally distributed company recognized for an award-winning culture and focus on employee growth and connection.

Interested in this position?

Apply directly on the company website

Apply Now

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