Short-Term Rental Supply Coordinator

3 hours, 17 minutes ago
Contract
Junior
Operations
Houst

Houst

Houst specializes in professional Airbnb management solutions, helping property owners optimize their short-term rental income through expert listing and booking management across multiple platforms while ensuring compliance with local regulations.

Real Estate
201-500
Founded 2015
$29M raised

Description

  • Source, interview, trial, onboard, and develop cleaners across assigned locations.
  • Monitor cleaner performance using operational data and trackers, provide feedback, coordinate retraining, and recommend warnings or deactivation where needed.
  • Coordinate cleaning, maintenance, and linen schedules across the property portfolio.
  • Manage day-to-day scheduling changes to ensure services are delivered on time.
  • Liaise with cleaners, maintenance providers, linen suppliers, contractors, and internal teams to maintain smooth operations.
  • Source, onboard, and manage supplier relationships while monitoring performance against agreed service levels.
  • Manage inbound operational requests and coordinate related tasks with cleaners and suppliers.
  • Handle operational administration, including scheduling payments and managing invoices.
  • Support team KPIs and identify process improvements that increase efficiency and enhance the guest experience.

Requirements

  • At least 2–3 years of recent experience in the short-term rental industry.
  • Experience coordinating cleaners, suppliers, maintenance providers, or operational schedules.
  • Strong analytical skills, including experience using Looker, Excel, or Google Sheets to monitor performance and identify trends.
  • Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.
  • Strong communication and relationship-building skills.
  • Collaborative approach and willingness to improve processes.
  • Customer-focused mindset with a commitment to excellent guest and client experiences.
  • Availability to work 09:00–18:00 Paris time on a rotating roster, including some weekends.
  • A quiet dedicated workspace, headset with microphone and webcam, and stable high-speed internet with a backup connection of at least 5 Mbps.
  • A laptop or desktop with at least a quad-core 2.5GHz CPU, 8GB RAM, and 128GB SSD.

Benefits

  • Contractor role.
  • Rotating schedule with some weekends off.
  • No equipment is provided; candidates use their own qualifying setup.
  • Government-mandated benefits, including SSS, PAGIBIG, and PhilHealth, are not provided.

Interested in this position?

Apply directly on the company website

Apply Now

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