Track and Trace Specialist

13 hours, 57 minutes ago
Full-time
Junior
Operations
Hire Premium Sales & Support Global Team - CrewBloom

Hire Premium Sales & Support Global Team - CrewBloom

CrewBloom is a matchmaking platform for sales and support talent, connecting high-growth companies with highly vetted professionals globally. With a focus on reducing hiring costs by up to 70% and ensuring compliance, we facilitate quick and efficient ...

Professional Services
51-250
Founded 2016

Description

  • Coordinate shipments from pickup to delivery to ensure on-time performance.
  • Build and maintain relationships with carriers, drivers, and customers to support reliable service.
  • Negotiate rates and secure carrier capacity to move freight efficiently and profitably.
  • Monitor shipments using TMS and GPS tracking systems and provide proactive client updates.
  • Resolve delays, re-routes, accessorial charges, and other shipment issues promptly and professionally.
  • Verify and process transportation documents such as BOLs, rate confirmations, and proof of delivery.
  • Collaborate with internal teams to meet service standards and operational goals.
  • Ensure compliance with company policies, DOT regulations, and customer requirements.

Requirements

  • 1–3 years of experience in 3PL, freight brokerage, or trucking operations preferred.
  • Strong understanding of transportation, logistics, and supply chain management.
  • Excellent negotiation, communication, and customer service skills.
  • Ability to multitask, prioritize, and problem-solve in a fast-paced environment.
  • Experience using TMS software, Microsoft Office, or Google Workspace.
  • Strong organizational skills and attention to detail.
  • Must have a primary internet connection with a minimum speed of 15 Mbps.
  • Must have a backup internet connection with at least 10 Mbps that can support work during a power outage.
  • Primary desktop or laptop must have at least an Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or equivalent processor, plus 8 GB RAM.
  • Must have a backup device that meets or exceeds the performance of an Intel Core i3 processor and functions during power interruptions.
  • Must have a functioning webcam, noise-canceling USB headset, quiet dedicated home office space, and a smartphone for communication and verification purposes.

Benefits

  • Flexible work-from-home or work-from-anywhere arrangement.
  • Supportive, inclusive, and innovative team culture.
  • Opportunities for professional growth and career advancement.
  • Daily opportunities to learn, innovate, and make an impact.
  • Fast-paced, high-energy work environment.
  • Improved work-life balance with no stressful commute.

Interested in this position?

Apply directly on the company website

Apply Now

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