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Session Verification Specialist

1 month ago
Philippines
Full-time
Junior
Manual QA Tester
Quality Assurance and Testing
Apply Now
Hire Premium Sales & Support Global Team - CrewBloom

Hire Premium Sales & Support Global Team - CrewBloom

CrewBloom is a matchmaking platform for sales and support talent, connecting high-growth companies with highly vetted professionals globally. With a focus on reducing hiring costs by up to 70% and ensuring compliance, we facilitate quick and efficient ...

Professional Services
51-250
Founded 2016
View All Jobs 19

Description

  • Review daily service sessions and associated documentation for completeness and accuracy.
  • Verify that session dates, times, service details, providers, and other required information are properly recorded.
  • Check session notes and supporting records for missing or inconsistent information.
  • Identify documentation errors, discrepancies, and incomplete records, then coordinate corrections with the appropriate staff.
  • Track pending, completed, rejected, and corrected sessions.
  • Maintain accurate records of verification activities and outstanding issues.
  • Escalate recurring documentation or compliance concerns to a supervisor.
  • Coordinate with clinical, scheduling, administrative, and billing teams when clarification is needed.
  • Assist with internal audits and quality-control reviews as needed.
  • Monitor recurring issues and help improve documentation accuracy and workflow efficiency.

Requirements

  • Bachelor's degree in Healthcare Administration, Psychology, Business Administration, Human Services, or a related field preferred.
  • 1–2+ years of experience in healthcare administration, medical/clinical documentation, ABA, behavioral health, insurance, billing, or quality assurance preferred.
  • Experience reviewing clinical or healthcare documentation is highly desirable.
  • Familiarity with ABA terminology, therapy sessions, or behavioral health documentation is an advantage.
  • Excellent attention to detail and strong data-entry accuracy.
  • Strong organizational and time-management skills.
  • Ability to identify discrepancies and follow issues through to resolution.
  • Comfortable working with repetitive, detail-oriented quality-control tasks.
  • Strong written and verbal communication skills.
  • Proficiency with spreadsheets, databases, and standard office productivity tools.
  • Ability to handle confidential patient/client information appropriately.
  • Comfortable working with deadlines and high-volume records.
  • Primary internet connection with a minimum speed of 15 Mbps and a backup connection of at least 10 Mbps.
  • Desktop or laptop with at least an Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or equivalent, plus 8 GB RAM.
  • Functional backup device capable of supporting work during power interruptions.
  • Functioning webcam, noise-canceling USB headset, smartphone, and quiet dedicated home office space.

Benefits

  • Work from home or any location of your choice.
  • Flexible work environment.
  • Supportive, inclusive, and innovative team culture.
  • Opportunities for professional growth and career advancement.
  • Daily opportunities to learn, innovate, and make an impact.
  • High-energy, engaging work environment.
  • Improved work-life balance with no stressful commute.

Interested in this position?

Apply directly on the company website

Apply Now

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