Hire Premium Sales & Support Global Team - CrewBloom

CrewBloom is a matchmaking platform for sales and support talent, connecting high-growth companies with highly vetted professionals globally. With a focus on reducing hiring costs by up to 70% and ensuring compliance, we facilitate quick and efficient ...

Professional Services

Industrials

51-250 (240)

Founded 2016

19 open positions

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ABA Care Coordinator (English/Chinese Speaker)

2 months, 2 weeks ago

Philippines

Full-time

Junior

Project Coordinator

Customer and Technical Support

Apply Now

Hire Premium Sales & Support Global Team - CrewBloom

Professional Services

51-250

Founded 2016

View All Jobs 19

Description

Coordinate therapist-to-client scheduling based on availability, location, language, and clinical needs.
Maintain accurate therapist and client schedules while managing cancellations and schedule changes.
Track client authorization hours and coordinate with clinical and billing teams on upcoming expirations.
Maintain accurate records in scheduling and case management systems.
Communicate with therapists, clinical staff, and families about scheduling, appointments, and service updates.
Support new client onboarding by coordinating schedules after authorization approval.
Escalate scheduling conflicts, staffing gaps, and authorization issues as needed.
Generate scheduling reports and monitor scheduling trends to support operational efficiency.

Requirements

Fluent in English and Chinese, written and verbal, is required.
1–2 years of experience in care coordination, patient scheduling, healthcare administration, or a related role.
Experience in ABA, behavioral health, healthcare, or home care is highly preferred.
Experience using EHR, scheduling, or case management systems.
Familiarity with insurance authorizations, Medicaid, or service hour tracking is an advantage.
Experience with CentralReach, Catalyst, Theralytics, or similar platforms is preferred.
Strong organizational, multitasking, and communication skills.
High attention to detail and proficiency with Microsoft Office and Google Workspace.
Primary internet connection with a minimum speed of 15 Mbps.
Backup internet connection with at least 10 Mbps, capable of supporting work during a power outage.
Desktop or laptop with at least an Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
Minimum 8 GB RAM.
Backup device that meets or exceeds the performance of an Intel Core i3 processor and remains functional during power interruptions.
Functioning webcam and noise-canceling USB headset.
Quiet, dedicated home office space and a smartphone for communication and verification purposes.

Benefits

A fun, inclusive, and innovative team culture that supports professional growth.
Daily opportunities to learn, innovate, and make an impact.
Career growth resources and opportunities to advance.
Fast-paced, high-energy work environment.
Work-from-home or location-flexible arrangement.
Improved work-life balance with no commute.

Interested in this position?

Apply directly on the company website

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