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ABA Care Coordinator (English/Chinese Speaker)

1 month ago
Philippines
Full-time
Junior
Project Coordinator
Customer and Technical Support
Apply Now
Hire Premium Sales & Support Global Team - CrewBloom

Hire Premium Sales & Support Global Team - CrewBloom

CrewBloom is a matchmaking platform for sales and support talent, connecting high-growth companies with highly vetted professionals globally. With a focus on reducing hiring costs by up to 70% and ensuring compliance, we facilitate quick and efficient ...

Professional Services
51-250
Founded 2016
View All Jobs 39

Description

  • Coordinate therapist-to-client scheduling based on availability, location, language, and clinical needs.
  • Maintain accurate therapist and client schedules while managing cancellations and schedule changes.
  • Track client authorization hours and coordinate with clinical and billing teams on upcoming expirations.
  • Maintain accurate records in scheduling and case management systems.
  • Communicate with therapists, clinical staff, and families about scheduling, appointments, and service updates.
  • Support new client onboarding by coordinating schedules after authorization approval.
  • Escalate scheduling conflicts, staffing gaps, and authorization issues as needed.
  • Generate scheduling reports and monitor scheduling trends to support operational efficiency.

Requirements

  • Fluent in English and Chinese, written and verbal, is required.
  • 1–2 years of experience in care coordination, patient scheduling, healthcare administration, or a related role.
  • Experience in ABA, behavioral health, healthcare, or home care is highly preferred.
  • Experience using EHR, scheduling, or case management systems.
  • Familiarity with insurance authorizations, Medicaid, or service hour tracking is an advantage.
  • Experience with CentralReach, Catalyst, Theralytics, or similar platforms is preferred.
  • Strong organizational, multitasking, and communication skills.
  • High attention to detail and proficiency with Microsoft Office and Google Workspace.
  • Primary internet connection with a minimum speed of 15 Mbps.
  • Backup internet connection with at least 10 Mbps, capable of supporting work during a power outage.
  • Desktop or laptop with at least an Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
  • Minimum 8 GB RAM.
  • Backup device that meets or exceeds the performance of an Intel Core i3 processor and remains functional during power interruptions.
  • Functioning webcam and noise-canceling USB headset.
  • Quiet, dedicated home office space and a smartphone for communication and verification purposes.

Benefits

  • A fun, inclusive, and innovative team culture that supports professional growth.
  • Daily opportunities to learn, innovate, and make an impact.
  • Career growth resources and opportunities to advance.
  • Fast-paced, high-energy work environment.
  • Work-from-home or location-flexible arrangement.
  • Improved work-life balance with no commute.

Interested in this position?

Apply directly on the company website

Apply Now

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