ABA Care Coordinator (English/Chinese Speaker)

3 months, 1 week ago
Full-time
Junior
Customer and Technical Support
Hire Premium Sales & Support Global Team - CrewBloom

Hire Premium Sales & Support Global Team - CrewBloom

CrewBloom is a matchmaking platform for sales and support talent, connecting high-growth companies with highly vetted professionals globally. With a focus on reducing hiring costs by up to 70% and ensuring compliance, we facilitate quick and efficient ...

Professional Services
51-250
Founded 2016

Description

  • Coordinate therapist-to-client scheduling based on availability, location, language, and clinical needs.
  • Maintain accurate therapist and client schedules while managing cancellations and schedule changes.
  • Track client authorization hours and coordinate with clinical and billing teams on upcoming expirations.
  • Maintain accurate records in scheduling and case management systems.
  • Communicate with therapists, clinical staff, and families about scheduling, appointments, and service updates.
  • Support new client onboarding by coordinating schedules after authorization approval.
  • Escalate scheduling conflicts, staffing gaps, and authorization issues as needed.
  • Generate scheduling reports and monitor scheduling trends to support operational efficiency.

Requirements

  • Fluent in English and Chinese, written and verbal, is required.
  • 1–2 years of experience in care coordination, patient scheduling, healthcare administration, or a related role.
  • Experience in ABA, behavioral health, healthcare, or home care is highly preferred.
  • Experience using EHR, scheduling, or case management systems.
  • Familiarity with insurance authorizations, Medicaid, or service hour tracking is an advantage.
  • Experience with CentralReach, Catalyst, Theralytics, or similar platforms is preferred.
  • Strong organizational, multitasking, and communication skills.
  • High attention to detail and proficiency with Microsoft Office and Google Workspace.
  • Primary internet connection with a minimum speed of 15 Mbps.
  • Backup internet connection with at least 10 Mbps, capable of supporting work during a power outage.
  • Desktop or laptop with at least an Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
  • Minimum 8 GB RAM.
  • Backup device that meets or exceeds the performance of an Intel Core i3 processor and remains functional during power interruptions.
  • Functioning webcam and noise-canceling USB headset.
  • Quiet, dedicated home office space and a smartphone for communication and verification purposes.

Benefits

  • A fun, inclusive, and innovative team culture that supports professional growth.
  • Daily opportunities to learn, innovate, and make an impact.
  • Career growth resources and opportunities to advance.
  • Fast-paced, high-energy work environment.
  • Work-from-home or location-flexible arrangement.
  • Improved work-life balance with no commute.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Seasonal Imaging Scheduler | Remote

Vail Health 251-1K Health Care Providers & Services

Vail Health seeks an outpatient scheduling coordinator to arrange Imaging and Cardiopulmonary procedures, verify patient and insurance information, and create accurate pre-registration encounters at its mountain healthcare system.

HIPAA
3 hours, 34 minutes ago

Online Destination Event Coordinator | Entry Level

Aisle and Abroad Travel & Tourism

The Destination Event Coordinator will remotely support the planning and coordination of destination events by managing logistics, travel details, timelines, and client communications.

4 hours, 4 minutes ago

Event & Travel Coordinator – Work From Home

Aisle and Abroad Travel & Tourism

The Event & Travel Coordinator supports event arrangements and travel-related services remotely by managing logistics, schedules, client communication, and planning details for a seamless client experience.

4 hours, 4 minutes ago

Remote Hospitality & Travel Coordinator | No Experience Needed

Aisle and Abroad Travel & Tourism

The Hospitality & Travel Coordinator will remotely organize travel services, hospitality arrangements, schedules, and client details to ensure smooth, well-structured experiences.

4 hours, 4 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers