Senior Manager, Product Design (AI Workflows)

1 month, 1 week ago
Full-time
Lead
Artificial Intelligence and Machine Learning
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Manage, coach, and develop 8–12 product designers across the United States and India.
  • Lead design execution for AI-powered workflows spanning Product and Revenue product lines.
  • Connect customer needs, business goals, technical constraints, and product strategy across initiatives.
  • Set expectations for quality, accountability, collaboration, communication, and delivery.
  • Partner with Product, Engineering, Data, and design leadership on roadmaps, tradeoffs, and outcomes.
  • Lead critiques, quality reviews, coaching conversations, and launch-readiness discussions.
  • Maintain workstream visibility through clear rituals, updates, and risk escalation.
  • Hire, onboard, and create development plans for designers.
  • Use AI-powered tools to accelerate exploration, prototyping, synthesis, documentation, and collaboration.

Requirements

  • 9+ years of product design, UX, or related product experience, including 3+ years managing product designers.
  • Experience managing designers in complex B2B SaaS, platform, workflow-heavy, or multi-product environments.
  • Exceptional portfolio demonstrating product judgment, systems thinking, customer empathy, execution quality, and measurable impact.
  • Strong visual and interaction design judgment, with expertise in design systems, accessibility, and scalable product patterns.
  • Experience coaching designers, leading critiques, providing direct feedback, and improving team decisions.
  • Strong communication, product judgment, and ability to balance customer needs, business goals, technical constraints, and execution speed.
  • Experience designing AI-native experiences such as conversational interfaces, automation, agentic workflows, or generative communication tools.
  • Experience using AI-assisted design and production tools thoughtfully.
  • Proven ability to hire, develop, support career growth, and performance-manage designers.
  • Experience managing distributed teams across time zones; experience with India-based teams is highly valuable.
  • Experience with B2B SaaS, CRM, marketing technology, or SMB software is preferred.

Interested in this position?

Apply directly on the company website

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