HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Own the end-to-end QA lifecycle across HighLevel’s web and mobile products, including release readiness and defect leakage closure.
  • Define, implement, and continuously evolve QA strategy, processes, quality standards, release criteria, and risk assessment frameworks.
  • Provide release readiness reports, quality metrics, defect trends, and risk insights to leadership and stakeholders.
  • Design, build, and maintain scalable automation frameworks covering UI (web), API/backend, integration, and end-to-end layers.
  • Actively contribute as an individual contributor in manual and automated testing and develop/execute functional and non-functional test cases.
  • Lead performance, load, scalability, security, accessibility, regression, smoke, sanity, and API testing for critical features and services.
  • Implement and evolve the test automation platform, internal QA tools, test observability, dashboards, and analytics to improve test efficiency and reliability.
  • Reduce test flakiness through intelligent retries, failure analysis, stability improvements, and contribute CI/CD quality gates and continuous testing pipelines.
  • Lead, mentor, and grow a team of 3–4 QA/SDET engineers, set coding and automation standards, review automation code and test cases, and produce onboarding documentation and training materials.

Requirements

  • 5+ years of experience in QA, Software Testing, or SDET roles.
  • 2+ years of experience in a senior or lead testing role.
  • Proven hands-on experience in both manual and automated testing and the ability to independently own quality end-to-end in a fast-paced environment.
  • Proven experience building and scaling automation frameworks from scratch.
  • Strong programming skills in JavaScript/TypeScript, Python, or Java.
  • Solid understanding and experience with API, backend, integration testing, and testing microservices/micro-frontends and data flows.
  • Experience with performance, load, and scalability testing and validating infrastructure-level quality in containerized/distributed environments.
  • Hands-on experience with CI/CD pipelines, continuous testing, and quality gates.
  • Excellent communication, leadership, mentoring skills, and a quality-first, customer-first mindset.
  • Familiarity or interest in emerging technologies and approaches (AI/ML, LLM-based testing, BDD, test observability) is a plus.

Benefits

  • Remote-first work environment with a global team spanning 15+ countries.
  • Opportunity to work on a high-scale, high-impact platform serving millions of businesses and processing billions of events daily.
  • Collaborative, growth-oriented environment within a large, distributed engineering organization.

Interested in this position?

Apply directly on the company website

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