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Lead Product Designer

1 hour, 30 minutes ago
United States
Full-time
Lead
Design Lead
Product Management
Design Systems Machine Learning Microservices Prototyping
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HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised
View All Jobs 84

Description

  • Lead design strategy and execution for one or more product pillars from discovery through delivery.
  • Translate customer needs, business goals, product strategy, and technical constraints into clear experience direction and design roadmaps.
  • Partner with product and engineering leaders to define product vision, prioritize opportunities, and align teams around high-quality outcomes.
  • Influence leadership decisions through customer empathy, data synthesis, product judgment, storytelling, and strong design rationale.
  • Drive design quality reviews and set standards for usability, accessibility, interaction quality, visual consistency, and design system alignment.
  • Mentor designers, improve critique practices, and strengthen shared patterns and design standards across teams.
  • Define and socialize metrics for design quality and impact, such as usability, accessibility compliance, task success, adoption, retention, and customer satisfaction.
  • Lead complex discovery and design efforts through ambiguity by synthesizing inputs and framing decisions.

Requirements

  • 7+ years of relevant product design experience, including 2+ years in a leadership, mentorship, or design direction capacity.
  • Experience in SaaS, B2B, platform, workflow-heavy, or other complex digital product environments.
  • An exceptionally strong portfolio demonstrating systematic thinking, customer empathy, exceptional craft, measurable product impact, and leadership.
  • Proven experience leading data-informed product design across the full lifecycle, including research, information architecture, interaction design, visual design, prototyping, content strategy, and usability testing.
  • Exceptional visual and interaction design craft with deep care for hierarchy, layout, typography, grids, spacing, motion, usability, accessibility, and product quality.
  • Experience designing for AI-driven or intelligent interfaces, including collaboration with machine learning, data, automation, or platform teams.
  • Deep fluency in design systems, accessibility standards, reusable patterns, and scalable product experience decisions.
  • Strong cross-functional leadership skills and the ability to work with product managers, engineers, data partners, customer-facing teams, senior stakeholders, and other designers.
  • Excellent communication and facilitation skills, including the ability to simplify complex ideas, lead critiques and workshops, and persuade through rationale, evidence, and craft.
  • Applications without a portfolio will not be considered.

Benefits

  • Salary range of $152,000 to $191,000 annually.
  • 100% remote work environment.
  • Flexibility to work thoughtfully across time zones to support collaboration with US- and India-based colleagues.
  • Autonomy to shape design direction across strategically important product pillars.
  • Opportunity to influence product quality, customer outcomes, and roadmap direction with senior leadership.
  • Craft-forward culture with emphasis on mentorship, critique, and professional growth.

Interested in this position?

Apply directly on the company website

Apply Now

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