Lead Product Designer

1 hour, 29 minutes ago
Lead
Product Management
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Lead design strategy and execution for one or more product pillars from discovery through delivery.
  • Translate customer needs, business goals, product strategy, and technical constraints into experience direction and design roadmaps.
  • Partner with product and engineering leaders to define product vision, prioritize opportunities, and align teams on outcomes.
  • Influence leadership decisions through customer empathy, data synthesis, storytelling, and design rationale.
  • Drive design quality reviews and set standards for usability, accessibility, interaction quality, visual consistency, and design system alignment.
  • Mentor designers, improve critique practices, and raise the quality of multiple teams through shared patterns and standards.
  • Define and socialize metrics for design quality and impact, including usability, accessibility, task success, adoption, retention, and customer satisfaction.
  • Lead complex discovery and design efforts through ambiguity by synthesizing inputs and framing decisions.

Requirements

  • 7+ years of relevant product design experience.
  • 2+ years in a leadership, mentorship, or design direction capacity.
  • Experience in SaaS, B2B, platform, workflow-heavy, or similarly complex digital products.
  • An exceptionally strong portfolio demonstrating systematic thinking, customer empathy, craft, measurable impact, and leadership.
  • Proven experience across the full product design lifecycle, including research, information architecture, interaction design, visual design, prototyping, content strategy, and usability testing.
  • Exceptional visual and interaction design craft with deep care for hierarchy, layout, typography, grids, spacing, motion, usability, accessibility, and product quality.
  • Experience designing AI-driven or intelligent interfaces and collaborating with machine learning, data, automation, or platform teams.
  • Deep fluency in design systems, accessibility standards, reusable patterns, and scalable product decisions.
  • Strong cross-functional leadership and communication skills with product, engineering, data, customer-facing teams, senior stakeholders, and other designers.
  • Experience using AI-powered tools for exploration, prototyping, critique, synthesis, or workflow acceleration is mandatory.
  • Applications without a portfolio will not be considered.

Benefits

  • 100% remote work environment.
  • Flexible working hours to support collaboration across US- and India-based teammates.
  • Autonomy to shape design direction across strategically important product pillars.
  • Meaningful influence with product, engineering, and senior leadership.
  • Opportunity to grow other designers and strengthen design practice across teams.

Interested in this position?

Apply directly on the company website

Apply Now

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