Full Stack Builder

1 hour, 57 minutes ago
Full-time
Senior
Software Development
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Own a clearly defined problem area end-to-end: discovery, strategy, architecture, implementation, launch, metrics, iteration, and outcomes.
  • Conduct lightweight discovery including customer calls, support ticket mining, analytics review, win/loss insights, and session replays; write sharp problem statements and define measurable success criteria.
  • Define product requirements and documentation: set MVP/V1/V2 scope, goals & KPIs, user stories and acceptance criteria, edge cases, risks, and decision logs to prevent scope creep.
  • Design UX and information architecture: create intuitive user flows, onboarding, empty/failure states, and microcopy; ship functional, usable interfaces even with limited design support.
  • Architect and implement full-stack systems across frontend, backend, APIs, automation, and AI workflows and ship production-grade, maintainable code balancing latency, performance, scalability, and cost.
  • Build integrations and automation frameworks, own migrations and backward compatibility, and ensure system resilience and reliability.
  • Design, build, and iterate on LLM-powered features, agents, or workflow automations; establish evaluation loops and guardrails and optimize inference cost, latency, and reliability.
  • Define KPIs for every feature, instrument events/funnels/telemetry, run lightweight experiments/A-B tests, monitor adoption and failure metrics, and use data to drive continuous improvement.
  • Improve system observability and monitoring, automate internal workflows to reduce cycle time, maintain runbooks and documentation, and continuously reduce tech debt and UX debt.

Requirements

  • 5+ years of experience as a Product Manager.
  • Demonstrated track record of shipping production systems (production-grade software, not just prototypes).
  • Strong systems thinking and logical reasoning with the ability to reason about infrastructure tradeoffs and system reliability.
  • High ownership mindset; operates well with minimal supervision and is comfortable with ambiguity and fast iteration cycles.
  • Experience with APIs, automation tools, or AI platforms.
  • Proficiency with frontend frameworks (React, Vue, Angular) and backend development (Node.js, Python, Java).
  • Experience with API design, database architecture & optimization, cloud infrastructure fundamentals, and monitoring/observability tools.
  • Familiarity with data pipelines, analytics, telemetry, and running experiments/A-B tests (preferred).
  • Experience building LLM-based or AI-driven products and designing evaluation frameworks/guardrails (preferred).
  • Strong UX and front-end sensibility and a portfolio or GitHub showcasing deployed systems (preferred).

Benefits

  • Remote-first flexibility with a global, distributed team.
  • Opportunity to work at massive scale and build products used by millions of businesses.
  • AI-native innovation environment and hands-on work with AI/automation.
  • High ownership and autonomy with fast decision-making and minimal bureaucracy.
  • Collaboration with a large global team (1,500+ team members across 15+ countries).

Interested in this position?

Apply directly on the company website

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