RemoteLeaf Logo
Log in Sign up

Patient Engagement Director

3 weeks ago
Anywhere
Full-time
Executive
Operations Manager
Product Management
Agile
Apply Now
Heartbeat Health

Heartbeat Health

Heartbeat Health is a virtual first cardiology company that utilizes real-time clinical data and device connectivity to provide same-day diagnostic reads, televisits, and care programs. Their mission is to deliver effective, efficient, and engaging hea...

Health Care Providers & Services
11-50
Founded 2017
$28M raised
View All Jobs 4

Description

  • Develop and define the strategy, operating model, scope, goals, and success metrics for patient activation and engagement programs.
  • Analyze patient journey and engagement data to identify drivers of disengagement and opportunities for improvement.
  • Design and implement activation strategies across workflows, tooling, and patient communications to improve activation and follow-through.
  • Partner cross-functionally with Clinical, Product, Data, Growth/Marketing, and Operations teams to influence product roadmaps and operational changes.
  • Build scalable programs, playbooks, and processes to standardize engagement practices and enable growth of the function.
  • Establish KPIs, reporting, and measurement frameworks to track activation, conversion, and program effectiveness.
  • Serve as the internal subject matter expert on patient engagement and activation best practices and evangelize those practices across teams.
  • Test, iterate, and continuously improve engagement strategies based on outcomes and data-driven insights.

Requirements

  • 10+ years of total experience, including 7+ years focused in healthcare operations, patient engagement, provider engagement, patient access, population health, digital health, product strategy, or related fields.
  • Experience designing and launching programs or workflows that improve patient engagement, activation, or outcomes.
  • Strong analytical skills with the ability to translate data into actionable insights and measure program effectiveness.
  • Comfortable operating in ambiguity and building structure from the ground up.
  • Excellent written and verbal communication skills with the ability to influence across teams and levels.
  • Highly collaborative, pragmatic, and execution-oriented with demonstrated program management capability.
  • Bachelor’s degree required; advanced degree in public health, healthcare administration, business, or a related field is a plus.
  • Interest in growing into a people manager over time; prior experience leading or scaling teams is a plus (preferred).

Benefits

  • Remote-first work environment with flexibility, autonomy, and trust.
  • Opportunity to build a function from the ground up and grow into a leadership role.
  • Mission-driven work focused on improving cardiovascular care and patient outcomes.
  • Fast-paced, agile environment that values experimentation and iteration.
  • Inclusive, diverse workplace and equal opportunity employer.
  • Collaborative cross-functional work with clinical, product, data, and operations teams offering broad exposure and professional growth.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Hyphen Connect

Treasury & Operations Manager (TradFi)

Hyphen Connect 1-10 staffing & recruiting

A leading financial services company is seeking a Trading & Operations professional to manage the trade lifecycle, support OTC trading operations, and ensure accurate settlements and risk control across traditional financial markets.

China Mid Level Operations Manager
SQL
1 hour, 14 minutes ago
Mercer Advisors

VP / Senior Director, Wealth Solutions Experience

Mercer Advisors 251-1K Capital Markets

Mercer Advisors is hiring a VP / Senior Director, Wealth Solutions Experience to lead the operational and client experience transformation of its Tax business within the broader Wealth Solutions organization.

United States Full-time Lead Operations Manager
$175k-$210k
Load Balancing
2 hours, 23 minutes ago
Anduril Industries

Strategic Real Estate Operations

Anduril Industries 1K-5K Aerospace & Defense

Anduril Industries is hiring a Strategic Real Estate Operator to lead enterprise-wide real estate strategy for a rapidly growing defense technology portfolio spanning R&D, manufacturing, and global office sites.

United States Full-time Senior Operations Analyst Operations Manager
$165k-$210k
2 hours, 44 minutes ago
Hyphen Connect

Treasury & Operations Manager (TradFi)

Hyphen Connect 1-10 staffing & recruiting

A leading financial services company is seeking a Trading & Operations professional to serve as the command center for trade lifecycle execution, settlement, risk, and portfolio control in traditional financial markets.

Hong Kong Mid Level Operations Manager
SQL
3 hours, 48 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers