Risk & Anti-Fraud Operations Specialist (Casino)

1 hour, 19 minutes ago
Full-time
Mid Level
Cybersecurity
GR8 Tech

GR8 Tech

GR8 Tech is a leading B2B iGaming solutions provider, offering a full range of betting and gambling software solutions. Their top-of-the-line software and services cater to iGaming professionals looking to launch, grow, or upgrade their businesses, pro...

IT Services
251-1K

Description

  • Interpret complex alerts, rule triggers, and risk model outputs to assess user context and case outcomes.
  • Apply internal logic and scoring rules independently to make fraud and risk decisions.
  • Identify, tag, and document unusual fraud patterns and edge cases to improve predictive logic.
  • Process high-volume risk signals in real time and take actions such as limits, verification loops, or account blockings.
  • Handle fraud-related ticket queues and validate bet, payout, and bonus behavior.
  • Maintain structured, audit-ready case notes and documentation for retrospectives and reviews.
  • Operate and stress-test internal RAF tools, and report bugs, operational issues, or logic gaps.
  • Communicate risk findings and critical case details to Payments, Trading, and Compliance teams.
  • Contribute to the shared knowledge base with new rules, tags, and fraud scenarios.
  • Assist and mentor junior colleagues on operational nuances and queue management.

Requirements

  • 3+ years of experience in fraud detection, risk management, or investigations within the online casino/iGaming environment.
  • Experience with Casino products is mandatory.
  • Readiness to work in a rotating shift schedule, including night shifts.
  • Strong foundational knowledge of fraud, bonus abuse, and risk patterns in online gaming.
  • Proven autonomy in alert-based fraud detection systems and the ability to manage a wide queue independently.
  • Proficiency with operational UI tools, API-based risk tools, and analytics systems.
  • Upper-Intermediate English level for clear cross-team communication and audit documentation.
  • High psychological resilience and accountability when making high-stakes decisions under tight SLAs.
  • Experience participating in User Acceptance Testing (UAT) or beta tool rollouts is preferred.
  • Familiarity with online casino compliance standards and integrity frameworks is preferred.
  • Basic understanding of data queries, such as SQL, to pull and analyze transactional patterns is preferred.

Benefits

  • Annual Benefits Cafeteria budget that can be allocated to sports, medical, mental health, home office, and language support.
  • Paid maternity/paternity leave plus a monthly childcare allowance.
  • 20+ vacation days, unlimited sick leave, and emergency time off.
  • Remote-first work setup with tech support and coworking compensation.
  • Team events, including online, offline, and offsite gatherings.
  • Learning culture with internal courses and growth programs.

Interested in this position?

Apply directly on the company website

Apply Now

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