RemoteLeaf Logo
Log in Sign up

Account Manager - USA

6 days, 6 hours ago
United States
Full-time
Mid Level
Account Manager
Customer and Technical Support
Apply Now
GoGlobal

GoGlobal

GoGlobal Technologies Inc. is an online survey specialist company that custom builds online surveys for organizations to conduct internet market research.

Professional Services
View All Jobs 16

Description

  • Manage assigned client accounts and build relationships with key stakeholders.
  • Coordinate onboarding and service delivery across HR, Payroll, Finance, Corporate Governance, and Employer of Record services.
  • Serve as a day-to-day client contact, responding to inquiries and coordinating issue resolution.
  • Support account reviews, QBRs, renewals, pricing discussions, and scope amendments.
  • Identify and support cross-sell, upsell, renewal, and client expansion opportunities.
  • Monitor service performance, account health, deliverables, timelines, and outstanding actions.
  • Maintain accurate CRM records, contracts, Statements of Work, renewal dates, and account documentation.
  • Coordinate with Sales, Operations, Legal, Compliance, HR, Payroll, Finance, and global teams.
  • Escalate commercial, operational, regulatory, compliance, and service risks appropriately.
  • Contribute to process improvements, training, and internal service delivery initiatives.

Requirements

  • Bachelor’s degree in Business, Finance, Human Resources, International Business, or a related field.
  • 3–5 years of experience in Account Management, Client Services, Customer Success, Payroll, HR Services, Professional Services, or BPO.
  • Experience managing client relationships in a professional services environment.
  • Strong communication, organizational, and stakeholder management skills.
  • Ability to manage multiple accounts and competing priorities.
  • Proficiency with CRM systems and Microsoft Office applications.
  • Experience supporting international clients or global service delivery models preferred.
  • Knowledge of HR, Payroll, Corporate Governance, Global Mobility, EOR, or Entity Management services preferred.
  • Exposure to contract administration, renewals, or commercial account management preferred.
  • Experience in a fast-paced, multi-country environment preferred.

Benefits

  • Fully remote work, with hybrid options available in some countries.
  • Opportunity for employees to become partners and share in company profits; no equity plan is offered.
  • Global career opportunities and collaboration with a diverse international team.
  • Sustainable, privately owned company focused on long-term growth.
  • Transparent communication, including monthly financial updates shared with employees.
  • Small-company environment where employee contributions can have meaningful impact.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

A

Work From Home - Client Care Manager

AO Garcia Agency Insurance

Remote financial-services representative role focused on helping warm leads select protection options, complete enrollment, and build a long-term client portfolio.

United States Mid Level Account Manager
6 hours, 2 minutes ago
A

Client Advocacy Team Lead - Remote

AO Garcia Agency Insurance

This remote financial-services role helps warm leads select protection options, complete enrollment, and build lasting client relationships through a structured training and mentorship program.

United States Lead Account Manager
6 hours, 2 minutes ago
A

Virtual Client Portfolio Advisor

AO Garcia Agency Insurance

Remote financial-services representative helping warm leads identify protection options, complete enrollment, and build a long-term client base through a structured training and mentorship program.

United States Full-time Mid Level Account Manager
6 hours, 17 minutes ago
American Income Life Insurance

Remote Entry Level Leadership

American Income Life Insurance 5K-10K Insurance

Remote benefits representative role with a growing organization, focused on helping families understand and access available programs while building client-service and leadership capabilities.

United States Full-time Entry Level Account Manager
6 hours, 17 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers