Customer Success, Southern California (Greater Los Angeles or San Diego Regions)

2 hours, 34 minutes ago
Full-time
Senior
Customer and Technical Support
Goalbook

Goalbook

Goalbook provides a comprehensive toolkit designed to enhance the capabilities of special educators by facilitating the development of high-quality, standards-aligned Individualized Education Programs (IEPs) and supporting their implementation through ...

Diversified Consumer Services
Founded 2011

Description

  • Lead renewal efforts with district and school partners nationwide.
  • Collaborate with district and school leaders to plan and execute effective implementations.
  • Deliver online webinars and onsite professional development workshops.
  • Analyze usage data and metrics to increase user engagement.
  • Build relationships through onsite partner meetings, Goalbook events, and education conferences.
  • Travel approximately 30%, with heavier travel during summer and fall.

Requirements

  • 2+ years of instructional leadership or coaching experience.
  • 5+ years of teaching experience.
  • Excellent interpersonal, organizational, persuasion, and communication skills.
  • Strong organization and attention to detail.
  • Entrepreneurial mindset.
  • Valid driver's license.
  • 2+ years of school or district leadership experience preferred.
  • 2+ years of business experience, ideally in sales or customer success, preferred.
  • Special education experience preferred.
  • Must reside in Southern California, within reasonable distance of a major commercial airport such as LAX, SAN, BUR, ONT, or SNA.

Benefits

  • $70,000–$110,000 compensation range based on experience and location.
  • Medical, dental, and vision coverage.
  • Safe Harbor 401(k) matching.
  • Flexible time off policy.
  • Goalbook Family and Medical Leave.
  • Goalbook Universal Basic Income.
  • Career growth support within a motivated and collaborative team.

Interested in this position?

Apply directly on the company website

Apply Now

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