Customer Success, Midwest (Chicago Based)

2 hours, 15 minutes ago
Full-time
Senior
Customer and Technical Support
Goalbook

Goalbook

Goalbook provides a comprehensive toolkit designed to enhance the capabilities of special educators by facilitating the development of high-quality, standards-aligned Individualized Education Programs (IEPs) and supporting their implementation through ...

Diversified Consumer Services
Founded 2011

Description

  • Manage renewal efforts with district and school partners across the country.
  • Collaborate with district and school leaders to plan effective implementations.
  • Deliver webinar trainings and onsite professional development workshops.
  • Analyze usage data and metrics to help partners increase user engagement.
  • Build relationships through onsite meetings, Goalbook events, and education conferences.
  • Travel up to 30%, with heavier travel during the summer and fall seasons.
  • Support district and school partners in complex discussions related to implementation and instructional practice.

Requirements

  • 2+ years of instructional leadership or coaching experience.
  • 5+ years of teaching experience.
  • Excellent interpersonal, organizational, and persuasion skills.
  • Strong attention to detail and organizational discipline.
  • Entrepreneurial spirit.
  • 2+ years of school or district leadership experience preferred.
  • 2+ years of business experience, ideally in sales or customer success, preferred.
  • Experience working in special education preferred.
  • Must reside within reasonable distance of a major airport.
  • Chicago-based or ideally located in the Chicagoland metro area.

Benefits

  • $70,000-$110,000 compensation range based on experience and location.
  • Medical, dental, and vision coverage.
  • Safe Harbor 401(k) matching.
  • Flexible time off policy.
  • Goalbook Family and Medical Leave.
  • Goalbook Universal Basic Income benefit.
  • Opportunity to join a motivated, passionate, and fun team focused on career growth.

Interested in this position?

Apply directly on the company website

Apply Now

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