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Associate, Service - PSF (Swedish Speaker)

3 weeks, 3 days ago
Ireland
Full-time
Junior
Customer Success
Project and Program Management
Apply Now
GLG

GLG

GLG is the world's largest insight network connecting decision makers with experts to provide actionable insights for smarter decisions. Their expert network offers perspectives on IT, business, Generative AI, and more, helping professionals navigate c...

Professional Services
5K-10K
Founded 1998
View All Jobs 11

Description

  • Engage daily with clients to build relationships, deliver tailored support, and provide custom solutions.
  • Own client projects from start to finish, including scoping, expert search or recruitment, and delivery of high-quality outcomes.
  • Collaborate with colleagues, managers, and internal stakeholders to support commercial outcomes, revenue growth, and account retention.
  • Uphold GLG’s compliance framework and company values.
  • Work directly with clients and experts to source the insight needed to answer critical business questions.
  • Participate in onboarding, training, coaching, and mentoring to build project delivery and communication capabilities.
  • Develop account management, client relationship-building, and expert engagement skills over time.
  • Support future leadership responsibilities by helping manage and lead other Associates after strong individual performance.

Requirements

  • Bachelor's degree or higher is required.
  • 0-3 years of work experience in client-facing, sales, or account management roles.
  • Swedish speaking ability.
  • Demonstrated critical thinking and creative problem-solving skills.
  • Excellent communication and interpersonal skills, including comfort with phone-based outreach.
  • Ability to work independently and collaboratively in an ever-changing, fast-paced environment.
  • Receptive to close coaching and feedback.
  • Ability to multitask, prioritize effectively, and maintain strong attention to detail.
  • Hustle and tenacity with a strong drive to delight clients.
  • Appreciation for data and understanding of numbers.
  • Willingness to work flexible and extended hours, including evenings and some holidays, based on client needs and expectations.

Benefits

  • Robust onboarding and training programs.
  • Continued coaching and mentoring from the team.
  • Opportunity to develop transferable business skills and grow into more advanced account management responsibilities.
  • Potential to become a people manager and lead future Associates after strong performance.
  • Work in a highly collaborative, merit-based, team-oriented environment.

Interested in this position?

Apply directly on the company website

Apply Now

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