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Staff Backend (Python) Engineer, AI Engineering:Duo Chat

1 month, 4 weeks ago
Canada, United Kingdom, Ireland, Netherlands
Full-time
Lead
AI Engineer
Software Development
Generative AI GraphQL LLM PostgreSQL Python REST API RSpec Ruby on Rails SQL
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GitLab

GitLab: The comprehensive DevOps platform revolutionizing software development with automation, AI workflows, and essential tools for efficient collaboration.

Internet Software & Services
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Founded 2014
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Description

  • Define the technical architecture and technical roadmap for the Duo Chat group in alignment with product and engineering priorities.
  • Solve high-scope, ambiguous backend problems with secure, well-tested, and performant solutions.
  • Integrate and extend generative AI capabilities, including large language models and providers such as Google Vertex AI.
  • Develop, ship, and maintain backend features across Python and Ruby on Rails services powering Duo Chat.
  • Design, implement, and review GraphQL API contracts and supporting backend logic.
  • Improve observability, debugging workflows, and incident readiness through better logging, tracing, and troubleshooting practices.
  • Drive code quality and maintainability by setting standards, leading code reviews, and reducing technical debt.
  • Mentor engineers and participate in Tier 2 on-call rotations, including root cause analysis and resiliency improvements.

Requirements

  • Production experience building and operating backend services in Python, including background jobs, APIs, and data models.
  • Experience defining and evolving technical architecture by weighing trade-offs and selecting patterns and tools.
  • Experience setting and driving a technical roadmap in partnership with product and engineering stakeholders.
  • Proficiency designing and maintaining REST and/or GraphQL APIs with attention to scalability, maintainability, and backward compatibility.
  • Hands-on experience integrating large language models into applications, including prompt design and generative AI features.
  • Strong SQL skills and experience with relational databases such as PostgreSQL, including efficient queries and data modeling.
  • Experience mentoring engineers through code review, architectural guidance, and shared standards.
  • Ability to communicate complex technical decisions clearly in an async-first environment.
  • Comfort contributing in a mature codebase across Python and Ruby on Rails, with openness to transferable experience from related technologies.
  • Experience with incident response, observability, or on-call work is preferred.

Benefits

  • Benefits to support your health, finances, and well-being.
  • Flexible Paid Time Off.
  • Equity Compensation and an Employee Stock Purchase Plan.
  • Growth and Development Fund.
  • Parental leave.
  • Home office support.
  • Team Member Resource Groups.
  • Remote work with global hiring flexibility, subject to location-based eligibility requirements.

Interested in this position?

Apply directly on the company website

Apply Now

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