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Engineering Manager, Infrastructure Platforms

3 hours, 59 minutes ago
India
Full-time
Mid Level
Engineering Manager
Software Development
DevSecOps GitLab Kubernetes Terraform
Apply Now
GitLab

GitLab

GitLab: The comprehensive DevOps platform revolutionizing software development with automation, AI workflows, and essential tools for efficient collaboration.

Internet Software & Services
1K-5K
Founded 2014
View All Jobs 26

Description

  • Hire and manage a high-performing Site Reliability Engineering team in India, including coaching, regular 1:1s, and career development.
  • Design, coordinate, and continuously refine the team’s shift and weekend coverage model for Dedicated cutovers across EMEA and US hours.
  • Own operational execution of Dedicated Geo migrations and cutovers, including planning, pre-cutover preparation, live execution, and post-cutover validation and cleanup.
  • Ensure timely, high-quality responses to Geo-related escalations from Support and internal partners.
  • Make and drive technical decisions for the team, stepping in as final decision-maker during high-stakes migrations or incidents.
  • Build and maintain runbooks, guardrails, and post-cutover reviews to enable rigorous, repeatable operations.
  • Collaborate with core Geo, Dedicated migrations, and other Infrastructure teams to identify and prioritize engineering investments that improve migration tooling and processes.
  • Define, track, and report key operational metrics (e.g., escalation volume absorbed, internal escalation rate, cutover coverage, response times, team health) and use them to drive continuous improvement.
  • Participate in the Incident Management on-call rotation to help meet availability and reliability goals for GitLab.com.

Requirements

  • 3+ years managing SRE, infrastructure, or platform engineering teams operating highly-available distributed systems at scale, ideally in a SaaS environment with customer-facing SLAs.
  • Proven ability to lead in a remote, high-performance environment, collaborating across multiple time zones and cultures.
  • Experience running or significantly contributing to large-scale data migrations where customer data integrity and downtime risk are carefully managed.
  • Strong infrastructure background including cloud platforms, observability, incident response, and distributed multi-tenant architectures.
  • Excellent communication and interpersonal skills with the ability to translate technical concepts and risk trade-offs for technical and non-technical stakeholders, including customers.
  • Strong problem-solving skills, attention to detail, and a focus on delivering high-quality, low-risk operational outcomes.
  • Willingness and availability to coordinate shift and weekend coverage and participate in on-call Incident Management rotations.
  • Experience with managed/hosted or regulated/compliance-sensitive environments (e.g., SOC2, ISO) (preferred).
  • Working knowledge of SRE and migration technologies such as Kubernetes, Terraform, observability stacks, and scripting languages (preferred).
  • Experience using GitLab, contributing to open source, or working in enterprise developer tools or high-growth infrastructure product companies (preferred).

Benefits

  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups for inclusion and belonging
  • Equity compensation and Employee Stock Purchase Plan
  • Growth and Development Fund for learning and career development
  • Parental leave
  • Home office support
  • Remote-first hiring and global remote work eligibility

Interested in this position?

Apply directly on the company website

Apply Now

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