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Client Communication Virtual Assistant (Bilingual)

1 month ago
Philippines
Part-time
Mid Level
Virtual Assistant
Customer and Technical Support
Apply Now
genius

genius

Elevate your business with Avada Corporation. Create a professional, dynamic WordPress website tailored to meet your corporate needs and impress clients.

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Description

  • Communicate professionally with clients by phone, email, messaging platforms, and virtual communication tools.
  • Provide translation and interpretation support, particularly in Spanish, Haitian Creole, French, or other languages.
  • Facilitate communication between the client and multilingual clients when language barriers exist.
  • Respond to client inquiries and route questions to the appropriate team members.
  • Coordinate scheduling, appointment confirmations, and client follow-ups.
  • Perform virtual administrative tasks including data entry, email management, document organization, and record keeping.
  • Maintain accurate communication records and follow up on outstanding requests.
  • Handle confidential client information professionally and discreetly.
  • Provide ongoing administrative and client support as business needs evolve.

Requirements

  • Previous experience as a Virtual Assistant, Administrative Assistant, Customer Service Representative, Client Coordinator, Interpreter, Translator, or similar professional.
  • Strong written and verbal English communication skills.
  • Bilingual or multilingual proficiency strongly preferred; Spanish, Haitian Creole, and/or French highly desirable.
  • Excellent interpersonal, customer service, organizational, and time-management skills.
  • Ability to communicate effectively with culturally and linguistically diverse individuals.
  • Ability to work independently in a remote environment.
  • Proficiency with email, Google Workspace or Microsoft Office, video conferencing, and other online tools.
  • Reliable internet connection and a professional remote-work environment.
  • Experience with translation or interpretation and multilingual client support preferred.
  • Experience in healthcare, behavioral health, social services, immigration-related services, or other client-facing environments preferred.
  • Familiarity with scheduling and client management systems preferred.

Benefits

  • Part-time role with potential transition to full-time as client needs grow.
  • Remote work environment.
  • Candidates may submit their expected hourly rate in USD.

Interested in this position?

Apply directly on the company website

Apply Now

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