Remote Sales Engineer

1 week ago
Full-time
Senior
Customer and Technical Support
FusionTek

FusionTek

FusionTek specializes in network security and IT services, offering secure cloud-based solutions for businesses in Seattle, Tampa, and Washington DC. They handle IT management so you can focus on your business.

IT Services
11-50
Founded 2007

Description

  • Conduct initial client discussions and discovery sessions to understand business challenges, technical needs, and expected outcomes.
  • Assess and document clients' current infrastructure, applications, and operational workflows to identify gaps and improvement opportunities.
  • Create tailored, scalable, and cost-efficient managed services solutions.
  • Develop and present solution proposals that communicate value, technical strategy, and benefits.
  • Collaborate with sales, project management, and support teams to ensure proposed solutions are viable and aligned with company capabilities.
  • Investigate emerging technologies and stay current on industry developments to improve company offerings.
  • Consult with internal stakeholders to enhance services and solution design.
  • Educate internal teams on new solutions, sales strategies, deployment methods, and service integration.

Requirements

  • High school diploma required; bachelor's degree in an IT-related field preferred.
  • 5+ years of technical support experience in an MSP environment.
  • Strong knowledge of desktop and server operating systems.
  • Deep knowledge of networking concepts and design, including IP addressing, DNS, DHCP, VPN, VLANs, and firewalls.
  • Extensive experience designing cloud solutions, including O365, Azure, Azure AD, and Intune.
  • Familiarity with ITIL frameworks and service management best practices.
  • Experience with Remote Monitoring & Management (RMM) tools; Datto RMM is a plus.
  • Experience with Autotask PSA is a plus.
  • Microsoft 365 Certified: Administrator Expert (MS-102) is a plus.
  • Microsoft Certified: Azure Solutions Architect Expert (AZ-305) is a plus.
  • Ability to work independently and as part of a team.
  • Exceptional written and verbal communication skills.
  • Self-motivated with a strong client-advocacy mindset.

Benefits

  • Competitive salary of R1,036,750–R1,196,250 ZAR.
  • Quarterly bonus eligibility based on performance.
  • Comprehensive benefits package.
  • Paid time off and leave policies aligned with South African standards.
  • Educational reimbursement for certification tests.
  • Access to company-supplied training resources.
  • Fun team events and opportunities to connect with colleagues.

Interested in this position?

Apply directly on the company website

Apply Now

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