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IT Project Manager

1 month, 1 week ago
United States
Full-time
Mid Level
Project Manager
Project and Program Management
Asana
Apply Now
FusionTek

FusionTek

FusionTek specializes in network security and IT services, offering secure cloud-based solutions for businesses in Seattle, Tampa, and Washington DC. They handle IT management so you can focus on your business.

IT Services
11-50
Founded 2007
View All Jobs 7

Description

  • Develop and manage project plans, timelines, and budgets.
  • Serve as the primary client liaison for project communications, updates, and issue resolution.
  • Oversee technical resources to ensure work is completed according to the project plan.
  • Maintain accurate project documentation, including plans, schedules, budgets, change orders, and closure documents.
  • Identify, monitor, and mitigate project risks.
  • Manage scope changes through a formal change control process to prevent scope creep.
  • Lead projects from inception through completion to ensure intended outcomes and client satisfaction.
  • Facilitate meetings and regular stakeholder updates to communicate status and address roadblocks.
  • Coordinate cross-functional teams across internal staff, clients, and vendors.
  • Evaluate non-technical project hour estimates and provide feedback.
  • Conduct post-project reviews and share lessons learned to support continuous improvement.

Requirements

  • Bachelor’s degree in Information Technology, Project Management, Business Administration, or a related field, or equivalent practical experience.
  • Minimum of 4 years of project management experience within a Managed Service Provider (MSP) environment.
  • Experience working directly with clients, vendors, and internal technical teams in a fast-paced service environment.
  • Proven ability to manage multiple IT projects simultaneously and coordinate cross-functional teams.
  • PMP certification preferred, or other relevant project management credentials.
  • Strong understanding of IT principles, infrastructure, and managed services.
  • Ability to communicate technical concepts clearly to clients.
  • Proficiency with Microsoft Office Suite, including Excel, Teams, and SharePoint.
  • Hands-on experience with PSA and project management tools such as ConnectWise Manage, Autotask, Asana, or Microsoft Project.
  • Familiarity with IT Service Management (ITSM) frameworks and best practices.
  • Exceptional organizational and time-management skills.
  • Strong communication and interpersonal abilities with a client-focused approach.
  • Proactive problem-solving skills and the ability to identify risks early and implement mitigation strategies.
  • Detail-oriented with strong accuracy and follow-through.
  • Ability to work independently and collaboratively within a team environment.

Benefits

  • Salary range of $90,000–$110,000 per year.
  • Quarterly bonus eligibility of up to 4% each quarter based on departmental KPIs and metrics.
  • Medical, dental, and vision coverage.
  • 401(k) plan with 4% company match and immediate vesting.
  • Generous PTO, paid company holidays, birthday PTO, and an additional floating holiday.
  • Educational reimbursement for certification exams and access to company-provided training resources.
  • Fun team events and opportunities to connect with colleagues.

Interested in this position?

Apply directly on the company website

Apply Now

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