IT Project Manager (MSP)

2 hours, 30 minutes ago
Full-time
Senior
Project and Program Management
FusionTek

FusionTek

FusionTek specializes in network security and IT services, offering secure cloud-based solutions for businesses in Seattle, Tampa, and Washington DC. They handle IT management so you can focus on your business.

IT Services
11-50
Founded 2007

Description

  • Develop and manage project plans, timelines, and budgets.
  • Lead and support project engineers, including coaching, mentorship, and performance feedback.
  • Serve as the primary client liaison for project-related communications and status updates.
  • Coordinate internal technical resources to keep work aligned with the project plan.
  • Maintain accurate project documentation, including plans, schedules, budgets, change orders, and closure documents.
  • Identify, monitor, and address project risks proactively.
  • Manage scope changes through a formal change control process to prevent scope creep.
  • Facilitate stakeholder meetings and regular project updates to surface issues and remove roadblocks.
  • Coordinate cross-functional teams, including staff, clients, and vendors, to ensure clear communication and collaboration.
  • Perform project closeout evaluations and share lessons learned to support continuous improvement.

Requirements

  • Bachelor’s degree in Information Technology, Project Management, Business Administration, or a related field, or equivalent practical experience.
  • Minimum of 4 years of project management experience in a Managed Service Provider (MSP) environment.
  • Experience working directly with clients, vendors, and internal technical teams in a fast-paced service environment.
  • Proven ability to manage multiple IT projects simultaneously and coordinate cross-functional teams.
  • PMP certification preferred, or other relevant project management credentials.
  • Strong understanding of IT principles, infrastructure, and managed services.
  • Proficiency with Microsoft Office Suite, including Excel, Teams, and SharePoint.
  • Hands-on experience with PSA and project management tools such as ConnectWise Manage, Autotask, Asana, or Microsoft Project.
  • Familiarity with IT Service Management (ITSM) frameworks and best practices.
  • Exceptional organizational, time-management, communication, and interpersonal skills.

Benefits

  • Salary range of $90,000–$110,000 per year.
  • Quarterly bonus eligibility of up to 4% based on departmental KPIs and metrics.
  • Medical, dental, and vision coverage.
  • 401(k) plan with 4% company match and immediate vesting.
  • Generous PTO, paid company holidays, birthday PTO, and an additional floating holiday.
  • Educational reimbursement for certification exams and access to company-provided training resources.
  • Team culture with fun events and opportunities to connect with colleagues.

Interested in this position?

Apply directly on the company website

Apply Now

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