Fullscript

Fullscript provides a platform that enables healthcare practitioners to create personalized supplement plans and recommend professional-grade supplements to their patients, enhancing patient care and treatment adherence through convenient ordering and ...

Health Care Providers & Services

Health Care

251-1K (540)

Founded 2011

$267M raised

17 open positions

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IT Administrator lll

3 weeks, 5 days ago

Canada

Full-time

Senior

Systems Administrator

DevOps and Infrastructure

DNS macOS TCP/IP

Apply Now

Fullscript

Health Care Providers & Services

251-1K

Founded 2011

$267M raised

View All Jobs 17

Description

Serve as the primary escalation point for complex macOS, Windows, hardware, and software issues.
Act as the primary administrator for core IT platforms such as Jamf Pro, Intune, and Okta.
Lead small-to-medium IT projects from planning through execution, including software rollouts, security remediations, and office expansions.
Identify inefficiencies in onboarding, offboarding, and support workflows and implement process improvements.
Partner with the Security team on endpoint compliance, disk encryption, and vulnerability patching initiatives.
Create and maintain internal runbooks and employee-facing how-to documentation.
Provide technical coaching and mentorship to junior IT administrators.
Work with third-party vendors for procurement, support escalation, and software renewals.

Requirements

4–6+ years of experience in IT systems administration or a senior support engineering role.
Deep proficiency managing macOS and Windows devices at scale in a corporate environment.
Hands-on experience configuring and maintaining Jamf Pro and/or Microsoft Intune, plus Okta or a similar identity provider.
Ability to use AI-native coding tools such as Cursor or Claude Code and low-code platforms such as n8n to build automation workflows, scripts, or device configurations.
Strong troubleshooting skills using logs, terminal commands, and diagnostic tools to resolve complex issues.
Proven project management and organizational skills with a track record of delivering projects on time.
Exceptional communication skills with the ability to explain technical concepts to non-technical staff.
Ability to work autonomously and make sound technical decisions with minimal supervision.
Relevant certifications such as Jamf 300/400, Okta Certified Professional, or Microsoft Associate-level certifications are preferred.
Experience with API integrations using tools like n8n or Okta Workflows is preferred.
Solid understanding of networking concepts including TCP/IP, DNS, VPN, and Wi-Fi troubleshooting is preferred.
Experience in a high-growth startup or tech-forward environment is preferred.
Experience supporting AV setup and troubleshooting for company-wide town halls and events is preferred.

Benefits

Salary range of $66,000 to $80,000 CAD.
Stock options as part of the total rewards package.
Wellness stipends as part of the total rewards package.
Remote work arrangement.
Inclusive workplace with accommodations available upon request.
Opportunity to work at a mission-driven health technology company.
Equal opportunity employer status and a hiring process that uses human decision-making for final offers.

Interested in this position?

Apply directly on the company website

Apply Now

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