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Senior Account Manager

3 months, 2 weeks ago
United States, Canada
Full-time
Senior
Account Manager
Customer and Technical Support
Asana ClickUp Content Marketing
Apply Now
Foundation Marketing

Foundation Marketing

Foundation Marketing is a digital marketing agency specializing in SEO and content marketing for B2B SaaS brands and enterprise companies, focusing on creating and distributing compelling content that aligns with business goals and adapts to the evolvi...

Professional Services
11-50
View All Jobs 8

Description

  • Manage a portfolio of enterprise-level accounts as the primary point of contact.
  • Lead client meetings, share project updates, and keep stakeholders aligned.
  • Coordinate internal teams across content, strategy, and operations to keep deliverables on time and on budget.
  • Track deadlines, budgets, and client KPIs using ClickUp and internal systems.
  • Own content and strategy handoffs by managing timelines and task flows.
  • Capture and integrate client feedback and approvals smoothly.
  • Proactively identify and escalate risks, delays, and misalignments to internal leaders.
  • Initiate upsell and expansion conversations when appropriate.
  • Maintain accurate client data, resourcing requests, and reporting details.
  • Complete client NPS surveys and internal health updates on schedule.

Requirements

  • Experience working with B2B SaaS or other complex client structures.
  • Proven ability to lead client calls and internal project check-ins.
  • Strong project management skills with experience using ClickUp, Asana, or similar tools.
  • Clear, confident communication skills in both live and asynchronous settings.
  • Comfortable working Eastern or Atlantic time zone hours.
  • Ability to work independently once expectations are clear.
  • Comfort in client-facing roles and calm, grounded presence under pressure.
  • Strong attention to detail and follow-through in deadline-driven environments.

Interested in this position?

Apply directly on the company website

Apply Now

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