Business Operations Associate

2 months, 1 week ago
Full-time
Mid Level
Data Science and Analytics
Form Health

Form Health

Form Health provides a telehealth program that delivers personalized, medically supervised weight loss support through a smartphone, enabling individuals to receive expert guidance and improve their health from anywhere.

Health Care Providers & Services
11-50
Founded 2019

Description

  • Investigate complex business problems by turning ambiguous questions into structured analyses and actionable recommendations.
  • Analyze patient enrollment, scheduling, provider capacity, care delivery, and clinical operations to identify improvement opportunities.
  • Partner with operational leaders to understand performance drivers and translate findings into prioritized recommendations.
  • Lead high-priority operational initiatives from problem definition through implementation, measurement, and refinement.
  • Work with Operations, Clinical, Product, and Data teams to improve workflows, operating models, and reporting tools.
  • Define success metrics, build project plans, and drive accountability across stakeholders.
  • Help develop reporting infrastructure, dashboards, and performance monitoring capabilities for key business drivers.
  • Establish metric definitions and reporting standards to create a consistent source of truth across teams.
  • Scope and work with Product and Data to implement dashboards that make recurring analyses scalable and repeatable.
  • Serve as a trusted partner across Operations, Clinical, Product, Finance, Talent Acquisition, and Commercial teams.

Requirements

  • 4–6 years of experience in a highly analytical role, preferably in healthcare operations or healthcare consulting.
  • Strong analytical and problem-solving skills with the ability to structure ambiguous business questions.
  • Ability to thrive in fast-paced, high-growth, high-ambiguity startup environments.
  • Strong business intuition and familiarity with financial concepts and reporting.
  • Experience working with finance and data information systems and with BI tools such as Sigma Computing and Snowflake.
  • SQL familiarity is a plus.
  • Experience establishing and maintaining strong cross-functional partnerships.
  • Strong written and verbal communication skills across all levels of the organization.
  • Organizational and project management skills with the ability to prioritize and deliver projects on schedule.
  • Experience in a high-growth startup or tech environment; healthcare or digital health experience preferred but not required.
  • Remote role open anywhere in the United States; strong preference for candidates in the Boston, MA area who can work in the office periodically.

Benefits

  • Competitive salary of $100,000–$115,000 USD annually.
  • Equity in a high-growth startup.
  • Comprehensive health benefits including medical, dental, and vision coverage.
  • 401(k) retirement plan.
  • Flexible work schedules.
  • Unlimited paid time off.
  • Paid parental leave.

Interested in this position?

Apply directly on the company website

Apply Now

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