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Contract Accounts Receivable Associate

16 hours, 12 minutes ago
Mexico
Contract
Junior
Accountant
Operations
Salesforce
Apply Now
Firework

Firework

Firework offers a cutting-edge video commerce and livestreaming platform that enables businesses to create shoppable videos and engage customers through interactive digital experiences.

Internet Software & Services
251-1K
Founded 2017
$269M raised
View All Jobs 9

Description

  • Review weekly accounts receivable aging reports to prioritize outreach and collections efforts.
  • Contact new customers to confirm billing information.
  • Follow up with customers on past due invoices to request payment status and support resolution of outstanding commitments.
  • Document customer contacts and collection efforts.
  • Communicate customer concerns and issues to internal teams, including billing, contracts, and operations.
  • Partner with commercial stakeholders to ensure customer balances are addressed and resolved.
  • Recommend next steps in the collections process, including service interruptions or external collections.
  • Work with accounting and customers to resolve outstanding payment commitments.

Requirements

  • Bachelor's degree in Finance, Accounting, or Business Administration.
  • 2+ years of experience in accounts receivable, collections, or a related finance role.
  • Advanced knowledge of Microsoft Excel and/or Google Sheets.
  • Intermediate knowledge of accounting fundamentals.
  • Experience with B2B software such as Sage Intacct and Salesforce, or the ability to learn them quickly.
  • Excellent written and verbal communication skills.
  • Strong ability to influence decision-makers and ask effective questions.
  • High degree of accuracy and attention to detail.
  • Self-motivated, team-oriented, and customer-centric.
  • Must be able to overlap 30% of the day with APAC and SEA hours.
  • Based in Mexico for this remote role.

Benefits

  • Remote work location.
  • Opportunity to work with a global, well-funded company operating at scale.
  • Exposure to complex finance and collections processes across cross-functional teams.

Interested in this position?

Apply directly on the company website

Apply Now

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