Senior Product Manager, Operations

4 hours, 39 minutes ago
Full-time
Lead
Product Management
Fetch Package

Fetch Package

Fetch Package is a last-mile package delivery platform for multifamily apartments, solving package management for property managers and providing a convenient amenity for residents.

Air Freight & Logistics
201-500
Founded 2016
$100M raised

Description

  • Own end-to-end product development for core operational and service-partner workflows.
  • Serve as the primary product partner to Central Operations and Service Partner Operations leadership.
  • Research operator and service-partner needs through discovery, data analysis, and hands-on engagement.
  • Identify high-leverage opportunities, define success criteria, and shape strategic product roadmaps.
  • Lead product discovery and delivery from ideation through launch, driving measurable business outcomes.
  • Partner with Engineering, Design, Data, and Operations to deliver user-centered, technically sound solutions.
  • Use experimentation, data, and post-launch analysis to prioritize work, assess tradeoffs, and measure impact.
  • Continuously improve operational tools and workflows as new service verticals and markets launch.

Requirements

  • 8+ years of product management experience, ideally in a technology-driven business.
  • Experience owning complex internal or operational products; logistics, gig-marketplace, or operations-heavy experience is preferred.
  • Ability to work autonomously and cross-functionally with Engineering, Design, Operations, and Analytics.
  • Experience making data-informed decisions through experimentation and hypothesis testing.
  • Ability to perform hands-on, ad hoc data analysis to guide product direction.
  • Ability to turn ambiguous problems into clear, actionable product plans.
  • Experience prioritizing roadmaps against company goals, resource constraints, and operational realities.
  • Familiarity with agile development practices and modern product discovery techniques.
  • Collaborative, humble, adaptable approach with a sense of humor.

Benefits

  • Flexible hybrid schedule with dedicated remote days.
  • Downtown Austin office.
  • Unlimited PTO.
  • Comprehensive health benefits.
  • Stocked kitchen with coffee, kombucha, and snacks.
  • Regular team events and happy hours.
  • Opportunity to learn from an experienced engineering and product team.

Interested in this position?

Apply directly on the company website

Apply Now

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