Exoticca

Exoticca is an online travel agency that offers the best value vacation packages with airfare, hotels, tours, and transfers. Their trips are partially or fully guided and crafted by travel experts, providing personalized itineraries to exotic destinati...

Consumer Services

Consumer Discretionary

251-1K (420)

Founded 2013

$97M raised

6 open positions

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Senior Software Engineer

3 weeks, 6 days ago

Spain

Full-time

Senior

Software Engineer

Software Development

C# CI/CD Git GitHub Actions LLM Microservices PHP React React Native REST API

Apply Now

Exoticca

Consumer Services

251-1K

Founded 2013

$97M raised

View All Jobs 6

Description

Build proactive customer experience features that anticipate customer needs and reduce friction before issues arise.
Make critical trip information, such as flight details, schedule changes, and add-on excursions, clear and accessible across app, web, and communication channels.
Design systems that reduce uncertainty and increase customer trust through automation and improved user experience.
Help design and build AI-powered chatbots and voicebots to increase self-service and reduce manual support.
Automate inbound and outbound customer communications related to trip changes, including flights, hotels, and schedules.
Apply AI to classify, route, resolve, or fully automate customer interactions where appropriate.
Work closely with the team to refine problems before writing code and shape product decisions.
Use data to validate assumptions, measure impact, and continuously improve solutions.
Collaborate across backend, frontend, data, infrastructure, and AI to solve customer and business problems.
Contribute to architecture, product, and ways of working in a scale-up environment.

Requirements

Strong problem-solving mindset and comfort working through ambiguous problems.
Experience using AI tools effectively in daily work, including coding, debugging, designing, analyzing, and automating.
Product-oriented thinking with focus on why you are building something, not just how.
Comfort working across multiple technologies and learning new ones as needed.
Solid knowledge of RESTful API design, development, and integration best practices.
Experience with event-driven architectures (EDA) and message-based communication between services.
Familiarity with Domain-Driven Design (DDD) and clean architecture principles.
Working knowledge of CI/CD pipelines and Git version control best practices, including GitHub Actions or similar tools.
Strong emphasis on testing, including unit and integration tests, plus a focus on code quality, scalability, and maintainability.
Familiarity with observability practices such as logging, monitoring, and tracing in distributed systems.
Excellent collaboration and communication skills for cross-functional teamwork.
Experience with PHP and/or C# or equivalent backend experience.
Experience with React and React Native.
Experience with APIs, integrations, and system design.
Experience with AI tools, LLMs, and automation workflows.
Data-informed decision making experience.
Proven ability to design and integrate RESTful APIs with attention to performance and reliability.

Benefits

Competitive compensation package aligned with responsibilities and experience.
Flexible compensation for transportation and food through Cobee, plus private health insurance.
Flexible working schedule with monthly goals rather than fixed hours.
100% remote working within Spain.
Permanent contract from the start.
Reduced-price travel with Exoticca.
Referral bonus for bringing in talented candidates.
Opportunity to join a fun, motivated multicultural team in a rapidly growing organization.

Interested in this position?

Apply directly on the company website

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