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Change, Communications and Support Specialist

2 weeks, 5 days ago
United States
Full-time
Mid Level
Customer Support
Customer and Technical Support
Agile
Apply Now
EVOCS

EVOCS

EVOCS is a global leader in digital transformation, offering end-to-end services including advisory, deployment, implementation support, and post-production optimization. Specializing in Workday and Cloud Services, we provide tailored solutions to driv...

Internet Software & Services
1-10
Founded 2019
View All Jobs

Description

  • Develop clear, engaging communications for multiple stakeholder audiences.
  • Create presentations, briefing materials, newsletters, FAQs, talking points, and other communication content.
  • Maintain a communications calendar aligned with project milestones and reporting.
  • Design professional PowerPoint presentations for executive, leadership, and end-user audiences.
  • Create communication collateral such as one-page summaries, infographics, quick reference guides, posters, digital assets, and workshop materials.
  • Schedule and coordinate stakeholder meetings, workshops, and training sessions.
  • Manage invitations, logistics, meeting materials, and follow-up communications.
  • Support workshop facilitation and document outcomes and action items.
  • Design, organize, and maintain the project SharePoint site and document repository.
  • Develop and maintain stakeholder registers, heat maps, and engagement tracking materials.
  • Support stakeholder impact assessments, change impact assessments, readiness activities, and adoption planning.
  • Apply ADKAR-based change management principles to support change planning and execution.

Requirements

  • 3–5+ years supporting organizational change, communications, or project management initiatives.
  • Exceptional written communication and editing skills.
  • Advanced Microsoft PowerPoint skills with strong visual presentation design capabilities.
  • Experience designing communication collateral using Microsoft Office and/or design tools such as Canva or Adobe Creative Suite.
  • Strong SharePoint site design, administration, and content management experience.
  • Experience coordinating workshops and stakeholder engagement activities.
  • Understanding of stakeholder mapping, stakeholder heat maps, and engagement planning.
  • Working knowledge of Prosci ADKAR or similar organizational change management methodologies.
  • Strong organizational skills and ability to manage multiple priorities simultaneously.
  • Experience supporting digital transformation or enterprise technology projects (preferred).
  • Familiarity with Microsoft 365 collaboration tools including Teams, SharePoint, Planner, and Forms (preferred).
  • Experience working with cross-functional business and technology teams (preferred).

Benefits

  • Remote work environment (#LI-Remote).
  • Opportunity to support a fast-growing, agile company.
  • Work on a business transformation initiative with executive, leadership, and end-user stakeholders.
  • Consideration for employment without regard to protected characteristics, in accordance with applicable law.

Interested in this position?

Apply directly on the company website

Apply Now

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