Product Education Manager

21 hours, 1 minute ago
Full-time
Junior
Customer and Technical Support
Entrata

Entrata

Entrata provides a comprehensive property management software platform that integrates various property data and processes, enhancing operational efficiency and user experience for multifamily communities.

Real Estate
1K-5K
Founded 2003
$507M raised

Description

  • Define, create, and implement custom training programs for customers based on their specific needs.
  • Deliver instructor-led classroom training and virtual training to end-user customers, partners, and internal employees.
  • Become a subject matter expert on Entrata’s products and services to transfer knowledge effectively to customers.
  • Concisely communicate technical content to a wide range of user profiles.
  • Create, coordinate, and deliver training for Entrata’s annual conferences for live audiences of 300+ people.
  • Independently manage all aspects of curriculum development and training delivery.
  • Travel up to 50% domestically, with possible international travel.
  • Meet deadlines and KPIs while working independently toward department goals.
  • Identify client and coworker challenges and foster positive communication when sharing viewpoints, concerns, and ideas.

Requirements

  • 2+ years of software or sales training experience.
  • Excellent time management skills.
  • Ability to travel up to 50% domestically, with the possibility of international travel.
  • Bachelor's degree in Education, Business, Communications, or a related field (preferred).
  • Experience in the multi-family industry (preferred).
  • Ability to apply fundamental concepts of adult learning to lessons and presentations (preferred).
  • Strong interest in teaching and helping others learn (preferred).

Benefits

  • $54,500 - $86,000 base salary range.
  • Eligibility for a discretionary annual performance bonus or other incentives, depending on role and level.
  • Flexible and transparent culture with remote and hybrid work options.
  • Generous vacation time and frequent company recharge days.
  • Comprehensive medical, dental, and vision coverage, including fertility benefits, for eligible employees and their families.
  • HSA/FSA options and employer-paid disability benefits for eligible employees.
  • 401(k) or similar retirement plans with employer matching for eligible employees.
  • Wellness initiatives, mental health resources, wellness challenges, employee assistance programs, and access to an onsite gym at HQ.
  • Family-centric leave policies supporting new parents.
  • Entrata Cares programs for volunteerism, charity events, and community giving.
  • Exclusive Previ cell phone plan and discounts through services or local business partnerships.
  • Bi-annual swag drops for employees.

Interested in this position?

Apply directly on the company website

Apply Now

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