Senior ServiceNow Developer

1 month, 1 week ago
Full-time
Senior
Software Development
Ensono

Ensono

Ensono provides comprehensive hybrid IT solutions and governance, enabling businesses to navigate complexity and modernize their technology infrastructure, from cloud services to mainframe systems, tailored to each client's unique journey.

IT Services
1K-5K
Founded 1969

Description

  • Design and develop Service Catalog items, workflows, flows, and UI policies.
  • Build and enhance solutions in ITSM modules including Incident, Change, Request, and Problem.
  • Build and enhance solutions in CSM modules.
  • Implement reusable components and optimize platform performance.
  • Develop dynamic catalog forms with client-specific logic.
  • Configure approval workflows, Flow Designer processes, and automation rules.
  • Develop and manage API integrations, including data transformation, mapping, and validation.
  • Develop Business Rules, Script Includes, UI Actions, and Client Scripts.
  • Customize portals and UI Builder components while following ServiceNow best practices.
  • Collaborate with cross-functional teams, participate in design reviews, and support UAT, deployment, and post-production fixes.

Requirements

  • Hands-on experience with Service Catalog development.
  • Hands-on experience with ITSM and CSM modules.
  • Strong scripting skills in JavaScript for ServiceNow and Glide APIs.
  • Experience with Flow Designer and REST API integrations.
  • Good understanding of role-based access, entitlements, and ServiceNow architecture.
  • Experience with performance optimization in the ServiceNow platform.
  • ServiceNow Certified System Administrator (CSA) certification is mandatory.
  • Must hold at least one additional certification: Certified Application Developer (CAD) or CSM/ITSM Implementation Specialist.
  • Exposure to ServiceNow AI capabilities such as Virtual Agent, Predictive Intelligence, or GenAI features is preferred.
  • Experience with automation-first design approaches, enterprise service portals, UI Builder, Agile/Scrum delivery, or multi-client/shared platform environments is preferred.

Benefits

  • Shift timing of 1:30 PM to 10:30 PM IST.
  • Equal opportunity employer.
  • Accommodations are available for candidates with disabilities during the recruitment process.

Interested in this position?

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