Analyst, Digital Operations - PLM, Regulatory & R&D Systems

2 months, 1 week ago
Full-time
Mid Level
Project and Program Management
e.l.f. Beauty

e.l.f. Beauty

e.l.f. Beauty is a company dedicated to celebrating the beauty of every eye, lip, and face. With a strong commitment to inclusivity, sustainability, and cruelty-free beauty, they offer a wide range of cosmetics and skincare products. Through strategic ...

Consumer Goods
251-1K
Founded 2004
$229M raised

Description

  • Provide daily operational and functional support for PLM and related Regulatory and R&D business systems.
  • Serve as the primary point of contact for user questions, issues, and troubleshooting related to workflows, configurations, and system behavior.
  • Escalate and coordinate system issues with internal technology teams and external vendors as needed.
  • Support system releases, testing, and validation from a business-process perspective.
  • Reinforce standard business processes within PLM and connected systems across Regulatory, R&D, PD, and Product Innovation teams.
  • Help users understand system functionality, data flow, and best practices.
  • Identify process gaps or system limitations and partner with stakeholders on functional improvements.
  • Serve as a liaison between business teams and technical teams, translating business needs into functional system requirements.
  • Assist with ad hoc reporting requests and system inquiries related to PLM, formula, and regulatory workflows.
  • Document system workflows, support processes, and known issues to improve consistency and user adoption.
  • Contribute to continuous improvement initiatives focused on system usability, process efficiency, and regulatory readiness.
  • Compile Dossier and PIF materials for Regulatory teams.

Requirements

  • Experience in a technical-functional or systems support role for PLM or similar enterprise business systems.
  • Strong understanding of business processes across the product lifecycle, preferably in cosmetics, skincare, or regulated consumer products.
  • Familiarity with Regulatory, R&D, or compliance-driven workflows is strongly preferred.
  • Comfort supporting users, troubleshooting issues, and working within established system configurations.
  • Strong analytical and problem-solving skills with attention to detail.
  • Clear, confident communication skills and the ability to work across business and technical teams.
  • Ability to work flexible hours to support collaboration with U.S.-based teams.
  • Interest in beauty, cosmetics, or skincare is a plus.

Benefits

  • Competitive pay and benefits.
  • Bonus eligibility.
  • Equity.
  • Remote work arrangement.
  • Opportunity to work with global cross-functional teams.
  • The company notes a hybrid 3-day in-office, 2-day at-home model for full-time new hires, though this posting is listed as remote.

Interested in this position?

Apply directly on the company website

Apply Now

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