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Delivery Lead

2 months, 1 week ago
United States
Full-time
Lead
Program Manager
Product Management
Agile GCP Salesforce
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Egen.ai

Egen.ai

Egen.ai specializes in providing technology services that leverage cloud computing, data analytics, and artificial intelligence to enhance document intelligence and drive productivity and growth for its clients.

IT Services
Founded 2000
View All Jobs 7

Description

  • Build trusted relationships with customers and serve as their advocate and coach throughout the engagement.
  • Maintain regular communication with stakeholders at multiple levels and adapt messaging to different audiences.
  • Learn each client’s business, environment, objectives, and challenges to provide effective guidance and support.
  • Coach customer and partner teams on agile delivery, execution improvements, prioritization, and roadmap practices.
  • Apply product management judgment to model strong product owner behavior and keep the end user first.
  • Prepare, manage, and communicate project plans, dependencies, scope, change requests, risks, issues, and escalations.
  • Lead meetings, create meeting notes and supporting materials, and keep project work moving efficiently.
  • Manage day-to-day delivery to ensure the Egen team meets expectations and adjusts approach when needed.
  • Own project budget management in coordination with Sales partners.
  • Support sales and account growth by helping source resources, writing SOWs, and participating in contract redlines and MSA reviews.

Requirements

  • 10+ years of experience managing large-scale, complex projects and teams of varying sizes, locations, and skill levels.
  • Experience in professional services or client delivery in a hands-on, client-facing role.
  • Bachelor’s degree in Business, Computer Science, or a technology-related field.
  • Experience working with product companies and operating both strategically and in the details.
  • Experience in both product management and project management, with an understanding of product manager and product owner responsibilities.
  • Background in engineering, software architecture, product management, or delivery is preferred.
  • Training in project management and agile disciplines, either self-taught or formal, is required.
  • Experience with agile disciplines, software development methodologies, and agile delivery tools/administration.
  • Strong verbal and written communication skills, including the ability to use illustrations, words, and diagrams/workflows to convey information.
  • Preferred certifications or training include CSM, PMP, PMI, or similar project management credentials.
  • Must be located in the Eastern or Central U.S. to align with client schedules and East Coast business hours.
  • Willingness to travel up to 25% and potentially timeshift as needed for project demands.

Benefits

  • Competitive salary.
  • Comprehensive health insurance.
  • Paid vacation/PTO.
  • Paid holidays.
  • Sick leave.
  • Parental leave.
  • Bereavement leave.
  • 401(k) employer match.
  • Employee referral bonuses.

Interested in this position?

Apply directly on the company website

Apply Now

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