Territory Support Representative

1 month ago
Full-time
Junior
Customer and Technical Support
Edmentum

Edmentum

Edmentum provides adaptive curriculum and assessments to improve student achievement, empowering educators with personalized learning solutions and a focus on successful student outcomes.

Diversified Consumer Services
1K-5K
Founded 2000

Description

  • Connect with building-level leadership by outbound calls and emails to verify renewal purchases and support implementations.
  • Prepare and process sales orders accurately and ensure timely, correct documentation for clients.
  • Maintain current and organized CRM records to support Field Sales partners with up-to-date client insight.
  • Build and share reports on product usage and at-risk accounts to help the team act proactively.
  • Communicate with clients through follow-ups, confirmations, and product information.
  • Partner with Customer Service and Customer Success to deliver a seamless client experience.

Requirements

  • Bachelor's degree or equivalent experience, ideally in K-12 education.
  • Experience in sales, business development, or lead generation in a customer-focused, revenue-driven environment.
  • Hands-on experience with a CRM system and tools such as MS Outlook and virtual meeting platforms.
  • Ability to run professional virtual meetings.
  • Goal-oriented self-starter with strong accountability, urgency, and initiative.
  • Strong time management, communication, and presentation skills.
  • Ability to thrive in a fast-paced, changing environment and learn new information quickly.
  • Coachable with a growth mindset and a drive to build strong product knowledge.
  • Ability to build collaborative relationships across departments and willingness to travel minimally.
  • Commitment to Edmentum's mission and inclusive culture, with integrity and flexibility for evolving responsibilities.
  • Application deadline: September 15, 2026.

Benefits

  • Pay range of $65,000-$75,000 USD.
  • Medical, dental, and vision insurance with various plan options.
  • 401(k) retirement plan with company matching.
  • Time away program, including volunteer time away.
  • Winter office closure at the end of December.
  • Resources that support wellness and overall well-being.

Interested in this position?

Apply directly on the company website

Apply Now

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