Solutions Engineering Manager - APAC

12 hours, 20 minutes ago
Full-time
Lead
Customer and Technical Support
Echodyne

Echodyne

Echodyne designs breakthrough radar solutions with MESA technology and powerful software, enhancing situational awareness for intelligent systems and autonomous machines globally.

Aerospace & Defense
51-200
Founded 2014
$199M raised

Description

  • Lead and develop a team of Solutions Engineers supporting pre- and post-sales customer engagements across Asia.
  • Oversee on-site radar demonstrations at events, conferences, partner locations, and customer sites.
  • Lead installation planning, system integrations, deployment configuration, tuning, troubleshooting, and ongoing technical support.
  • Partner with sales, product management, and engineering to align customer solutions and incorporate field feedback into product development.
  • Coordinate the creation of training materials, user manuals, and application notes.
  • Guide post-demonstration data analysis to improve future customer engagements.
  • Manage customer relationships in complex technical environments.
  • Travel throughout Asia as needed, up to 50%.

Requirements

  • 8+ years of experience in technical sales, solutions engineering, or technical account management.
  • At least 3 years of field-oriented sales leadership experience.
  • Demonstrated ability to lead teams and manage customer relationships in technical environments.
  • Ability to learn technical products and communicate their value to prospective customers.
  • Strong analytical, problem-solving, decision-making, organizational, and follow-up skills.
  • Strong technical writing and customer communication skills, including explaining both high-level and detailed technical concepts.
  • Experience coordinating work across teams and organizations (preferred).
  • Experience deploying or operating radar systems, particularly electronically scanning array radars (preferred).
  • Familiarity with Python or Matlab, Linux, command-line interfaces, digital signal processing, and data analysis (preferred).
  • Eligibility to handle U.S. export-controlled information or obtain required government authorization.

Benefits

  • Restricted Stock Units (RSUs).
  • Fully paid medical, dental, and vision premiums, with PPO or HDHP/HSA plan options.
  • Virtual care, employee assistance, and mental health coverage.
  • Company-paid life insurance and short- and long-term disability coverage.
  • Flexible PTO for exempt employees or 15 days annually for non-exempt employees, plus paid company holidays.
  • 401(k) matching.
  • Travel assistance, pet insurance, prepaid legal, and commuter benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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