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Manager of IT Engineering (USA)

2 months ago
United States
Full-time
Lead
DevOps Engineer
DevOps and Infrastructure
Bash macOS Python Zsh
Apply Now
DroneDeploy

DroneDeploy

DroneDeploy is a powerful cloud-based software for drone operations, creating aerial maps and 3D models with ease, trusted by Fortune 500 companies globally.

Professional Services
251-1K
$91M raised
View All Jobs 7

Description

  • Lead the IT Engineering function as a player-coach, balancing hands-on execution with team leadership and prioritization.
  • Own IT support performance, including queue health, routing, service levels, and project execution for a distributed workforce.
  • Manage identity and SaaS lifecycle administration across Okta, Google Workspace, Slack, and Atlassian, with low-touch onboarding and offboarding.
  • Administer the company’s macOS-heavy endpoint fleet through Iru or similar MDM tooling and maintain device security and compliance baselines.
  • Drive the IT portion of SOC 2 and ISO 27001 readiness, including evidence collection, access reviews, and control testing.
  • Lead internal AI tooling enablement, including support for Claude Cowork, ownership of the org skills library, and rollout of MCP servers.
  • Manage SaaS renewals, access policies, and the IT budget surface area to improve cost efficiency and tooling effectiveness.
  • Maintain complete, current, and usable policies, runbooks, and operating documentation so the function remains scalable and audit-ready.
  • Deliver first-year outcomes such as improved SLO attainment, reduced manual lifecycle work, broad Cowork skill adoption, MCP server deployments, and clean audit cycles.
  • Partner cross-functionally with Security, DevOps, People Ops, Procurement, Engineering, Product, and GTM teams on IT initiatives.

Requirements

  • 7+ years of IT or IT engineering experience with hands-on work across identity, endpoint management, and SaaS administration.
  • Experience leading others formally or informally, including mentoring and coordinating work across a small team.
  • Hands-on experience with Okta or comparable identity platforms such as Entra or JumpCloud.
  • Hands-on experience managing macOS fleets with Iru, Jamf, Kandji, or similar MDM tooling.
  • Working knowledge of Google Workspace administration, Slack administration, and Atlassian administration.
  • Scripting ability in Python, Bash, or Zsh, with experience building automation.
  • Working knowledge of SOC 2 and ISO 27001 IT controls.
  • Strong written communication and comfort working in a highly distributed, documentation-heavy environment.
  • Daily use of AI tools in real work, with examples of workflows, scripts, skills, or tools you have built or adopted meaningfully.
  • Pacific hours preferred for overlap with the existing team and cross-functional partners, with occasional domestic travel for training and company events.

Benefits

  • Remote-first work environment with flexible schedules.
  • Comprehensive healthcare coverage.
  • Paid family leave.
  • Flexible PTO.
  • Career and growth development opportunities through continuous learning.
  • Drone certification with company support.
  • Employee referral bonus.
  • Culture of innovation and collaboration.

Interested in this position?

Apply directly on the company website

Apply Now

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