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Reservations & Guest Support Specialist – Remote

7 hours, 24 minutes ago
United States
Entry Level
Customer Support
Customer and Technical Support
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Destination Knot

View All Jobs 331

Description

  • Assist with reservation requests, confirmations, and scheduling updates.
  • Respond to guest inquiries through email, phone, and messaging platforms.
  • Maintain accurate records, calendars, and service documentation.
  • Monitor timelines to ensure changes and confirmations are processed correctly.
  • Provide guest support throughout the coordination process.
  • Follow established workflows and quality standards.
  • Collaborate with internal team members to support daily operations.

Requirements

  • Strong customer service and communication skills.
  • High attention to detail and organizational ability.
  • Ability to manage multiple tasks independently in a remote work environment.
  • Basic computer proficiency and ability to learn new systems.
  • Professional, reliable, and responsive approach.
  • Experience in guest services, reservations, customer support, hospitality, or administrative work is helpful but not required.

Benefits

  • Fully remote position within the United States.
  • Flexible scheduling may be available.
  • Training and ongoing guidance provided.
  • Structured, supportive work environment with clear processes.
  • Opportunity to build coordination and guest support skills.

Interested in this position?

Apply directly on the company website

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