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Mission Associate

2 months, 1 week ago
United States
Full-time
Junior
Operations Specialist
Sales and Business Development
AWS Azure CI/CD GCP Generative AI GitOps Helm HubSpot Kubernetes Pulumi Terraform
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DefenseUnicorns

DefenseUnicorns

DefenseUnicorns specializes in providing continuous software delivery solutions tailored for national security missions, focusing on simplifying and securing the development and deployment of software and AI technologies for government operations.

Internet Software & Services
51-250
Founded 2021
$1M raised
View All Jobs 9

Description

  • Capture meeting notes, next steps, new contacts, and deal updates in HubSpot within one business day of customer interactions.
  • Keep seller email synced to HubSpot and resolve logging gaps when they occur.
  • Maintain current deal records, including stages, close dates, forecast categories, qualification fields, and account/contact data.
  • Own scheduling for customer meetings, demos, internal deal calls, and related confirmations, reschedules, and reminders.
  • Coordinate meeting logistics such as visitor requests, base access paperwork, demo setup, travel details, and conference schedules.
  • Prepare short pre-meeting briefs with attendees, account history, open action items, and recent activity.
  • Draft quotes and pricing documents, track approvals, and route RFIs, RFQs, and proposal requests to the proposal team.
  • Monitor inbound email and Slack for traveling sellers, handle routine responses, and escalate time-sensitive items.
  • Turn field debriefs into same-day CRM updates and draft follow-up emails for seller review using AI tools.
  • Track administrative time drains, report them monthly, and help implement process improvements such as templates, workflows, and automations.

Requirements

  • 1 to 3 years of experience in sales support, inside sales, sales operations, or a similar coordination role.
  • Strong written communication skills.
  • Experience with a CRM; HubSpot experience is a plus, and fluency is expected quickly.
  • Highly organized with strong attention to detail and the ability to manage multiple threads across several sellers.
  • Proficiency with generative AI tools for transcribing, drafting, summarizing, and streamlining administrative work, with daily use expected.
  • Discretion handling sensitive customer and deal information.
  • U.S. citizenship required for work supporting federal and defense customers.
  • Exposure to federal, DoD, or Intelligence Community sales cycles, government contracting, or related defense ecosystem experience preferred.
  • Familiarity with sales qualification frameworks such as MEDDPICC preferred.
  • Experience preparing quotes or supporting proposal workflows preferred.

Benefits

  • Base salary of $83,300 to $112,700 USD.
  • Annual performance bonus targeted at approximately 10% of base salary.
  • Medical, dental, and vision coverage with 100% company-paid premiums.
  • 401(k) retirement plan and company stock options.
  • Health savings account, life insurance, and disability insurance.
  • Flexible Time Off plus Federal Holidays, Thanksgiving week, and two weeks for Christmas/New Year’s.
  • Paid parental leave.
  • Home office budget and reimbursement for approved trainings, subscriptions, and conferences.

Interested in this position?

Apply directly on the company website

Apply Now

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