Settlements & Client Services Manager - 177

1 hour, 49 minutes ago
Full-time
Junior
Operations
D2B

D2B

D2B specializes in connecting Australian businesses with top offshore talent, facilitating the hiring process to help companies scale efficiently and effectively.

Professional Services

Description

  • Manage the pipeline from approval through to settlement.
  • Prepare and issue approval or offer letters (AOL).
  • Coordinate with clients, lenders, solicitors, and brokers throughout the settlement process.
  • Track outstanding conditions and follow up to ensure they are resolved.
  • Manage quarterly pricing requests and repricing activities.
  • Ensure all documents are complete and compliant before settlement.
  • Monitor timelines and proactively remove blockers to keep deals moving.
  • Maintain accurate status updates in Mercury CRM.
  • Support client communication and provide settlement status updates.

Requirements

  • 2–3 years of experience in Australian mortgage processing or settlements.
  • Experience handling deals from post-approval through to settlement.
  • Familiarity with loan documentation, settlement processes, and lender communication workflows.
  • Hands-on experience with Connective (non-negotiable).
  • Experience with Mercury CRM (preferred).
  • Strong organisational skills with a high level of attention to detail.
  • Proactive follow-up approach and ability to chase outstanding items independently.
  • Strong communication skills for working with both clients and internal teams.
  • Experience with pricing, retention, or repricing requests (nice to have).
  • Exposure to a high-volume broker environment (nice to have).

Benefits

  • Salary of PHP 75,000 to 90,000.
  • Remote full-time work arrangement.
  • Working hours aligned with Australian hours.
  • AU public holidays observed.

Interested in this position?

Apply directly on the company website

Apply Now

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