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Operations and System Coordinator (with AU Mortgage Experience)

37 minutes ago
Philippines
Full-time
Junior
Operations Specialist
Project and Program Management
Apply Now
D2B

D2B

D2B specializes in connecting Australian businesses with top offshore talent, facilitating the hiring process to help companies scale efficiently and effectively.

Professional Services
View All Jobs 185

Description

  • Liaise with the Director, internal team members, and external IT providers or system vendors as needed.
  • Create and manage Microsoft 365 user accounts, licences, and permissions.
  • Maintain SharePoint sites, document libraries, templates, and company resources.
  • Build and maintain Microsoft Forms used across the business.
  • Provide day-to-day support for Outlook, Teams, SharePoint, and Microsoft 365.
  • Maintain hardware and IT asset registers.
  • Write, update, and maintain SOPs, process guides, process maps, and internal documentation.
  • Review existing workflows to identify inefficiencies or gaps and recommend improvements.
  • Coordinate onboarding for new staff, including equipment setup, system access, and induction resources.
  • Build, test, and maintain Power Automate workflows and support AI and automation projects.
  • Maintain compliance registers, policies, business records, and mandatory training tracking.
  • Coordinate operational projects, schedule meetings, track actions, and follow up on deliverables.

Requirements

  • Minimum 2 years of experience in an operations, systems, or business administration role.
  • Solid hands-on experience with Microsoft 365, including Outlook, Teams, SharePoint, and Forms administration.
  • Proven experience writing SOPs, process documentation, and operational guides.
  • Strong organisational and time management skills with the ability to manage multiple priorities.
  • Excellent written communication skills and high attention to detail.
  • Ability to learn new systems quickly and work independently with a proactive, ownership-driven mindset.
  • Comfortable identifying and resolving inefficiencies without waiting for direction.
  • SharePoint administration experience is preferred.
  • Experience with Microsoft Power Automate, Zapier, or similar automation platforms is preferred.
  • Xero experience, process mapping tools, project coordination experience, or experience in a growing SME, financial services, mortgage broking, or professional services is preferred.

Benefits

  • Salary of 1,800 to 2,300 AUD per month, depending on skills and experience.
  • Monday to Friday schedule, 9:00 AM to 6:00 PM AEST.
  • Australian holidays and/or Philippine holidays off.

Interested in this position?

Apply directly on the company website

Apply Now

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