NDIS Compliance & Administrator Officer (AU - Remote)

1 hour, 11 minutes ago
Full-time
Mid Level
Operations
D2B

D2B

D2B specializes in connecting Australian businesses with top offshore talent, facilitating the hiring process to help companies scale efficiently and effectively.

Professional Services

Description

  • Review and improve digital filing systems for participant, worker, training, incident and operational records.
  • Maintain audit evidence, document registers, expiry trackers and action registers for outstanding compliance items.
  • Track worker documents, clearances, qualifications, training and expiry dates, following up and escalating overdue items.
  • Monitor NDIS compliance requirements, policies, procedures, forms and supporting evidence.
  • Review daily shift notes and maintain accurate participant and worker records in ShiftCare.
  • Manage the incident reporting system, tracking investigations, actions, due dates and supporting documentation.
  • Prepare and maintain participant intake documents, files and records while protecting confidential information.
  • Support staff rostering, shift coverage, availability coordination and communication of approved roster updates.
  • Identify documentation, workflow and compliance gaps, coordinate follow-up actions and report risks to management.
  • Create and update checklists, trackers and templates, and provide regular audit-readiness and compliance updates to management.

Requirements

  • Previous experience in NDIS administration or disability support administration.
  • Hands-on ShiftCare experience (essential).
  • Understanding of NDIS documentation and compliance administration.
  • Experience maintaining organised digital records and tracking document expiry dates.
  • Strong attention to detail, organisation and independent follow-through across multiple tasks.
  • Ability to identify gaps, escalate issues clearly and handle confidential participant and worker information appropriately.
  • Strong written and spoken English.
  • Experience with Microsoft 365 or Google Workspace, spreadsheets, document-management tools and digital compliance tracking systems.
  • Experience preparing an NDIS provider for audit or collecting audit evidence (highly desirable).
  • Familiarity with worker screening, training and qualification records, incident registers, compliance action plans or disability-services rostering (highly desirable).

Benefits

  • Remote work arrangement.
  • Work aligned with Australian business hours.
  • Opportunity to support audit preparation and establish ongoing compliance systems in a growing NDIS provider.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Contract Network Operations Associate

Sana Benefits 201-500 Insurance

Sana is seeking a full-time, U.S.-based remote Network Operations Contractor for a three-month engagement to maintain accurate provider data and support provider onboarding and contracting for its small- and midsize-business health plans.

3 hours, 41 minutes ago

Contract Claims Processor (Month to Month)

Sana Benefits 201-500 Insurance

Sana is seeking a contract Claims and Appeals Processor to accurately adjudicate medical claims and resolve appeals in support of an easier, more affordable healthcare experience for small and midsize businesses.

3 hours, 41 minutes ago

Governance Administration Specialist

Authentic8 51-200 IT Services

Authentic8 is seeking a Governance Operations Administrator to coordinate compliance, operational planning, resource management, and governance processes supporting its cloud-based digital investigation platform.

Confluence Cybersecurity JIRA
3 hours, 41 minutes ago

BESS Operations Engineer

Intersect 1-10 Internet Software & Services

As a BESS Operations Engineer at Intersect, you will improve the safety, reliability, and performance of a growing U.S. utility-scale battery storage fleet supporting energy and data center infrastructure.

3 hours, 56 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers