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E-commerce & Digital Marketing Specialist

3 days, 22 hours ago
Philippines
Part-time
Mid Level
Digital Marketing Specialist
Marketing and Growth
Content Marketing Copywriting Digital Marketing Email Marketing Shopify Social Media Marketing
Apply Now
D2B

D2B

D2B specializes in connecting Australian businesses with top offshore talent, facilitating the hiring process to help companies scale efficiently and effectively.

Professional Services
View All Jobs 195

Description

  • Maintain Shopify products, collections, pages, navigation, apps, integrations and promotional settings.
  • Monitor and improve conversion rates, product pages, checkout, site speed, mobile experience and customer journeys.
  • Plan, launch and optimise paid campaigns across Meta and TikTok, including tracking, retargeting and performance reporting.
  • Create social media calendars, short-form videos, graphics, product demonstrations, captions and customer-focused content.
  • Process orders and troubleshoot data synchronization between Shopify and the ERP or backend systems.
  • Coordinate fulfilment, courier issues, returns, refunds and exchanges while maintaining accurate records.
  • Manage inventory, SKUs, product availability, stock reconciliations and reorder planning.
  • Respond to customer enquiries across email, live chat and social media, resolving product and order issues.
  • Prepare reports and improve workflows, checklists, standard operating procedures and automation opportunities.

Requirements

  • 3–4 years of experience in e-commerce, digital marketing or online store operations.
  • Strong hands-on Shopify maintenance and optimisation experience.
  • Experience running profitable paid social campaigns using Meta and/or TikTok.
  • Ability to create engaging organic and paid social content, including short-form video.
  • Working knowledge of conversion rate optimisation, A/B testing and e-commerce analytics.
  • Experience with order processing, fulfilment and inventory management.
  • Experience with an ERP or inventory system integrated with Shopify; Shopify–Odoo experience preferred.
  • Strong troubleshooting skills for integrations, synchronization issues and store functionality.
  • Excellent written and spoken English, with strong customer communication skills.
  • High attention to detail and ability to manage priorities independently across marketing, operations and customer service.
  • Experience with Meta Ads Manager, TikTok Ads Manager, Google Analytics 4, Shopify Analytics, Canva or CapCut, customer service platforms and Google Workspace or Microsoft 365.
  • Reliable internet connection and professional home-office environment.
  • Availability for 25–30 hours per week during New Zealand business hours, transitioning to full-time within approximately three months.
  • Experience in health, wellness, beauty, fitness or pet products, Klaviyo automation, health-product advertising standards, or remote New Zealand/Australian e-commerce work is highly desirable.

Interested in this position?

Apply directly on the company website

Apply Now

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