Freelance Luxury Brand Evaluator - Umeå, SE

3 hours, 46 minutes ago
Freelance
Entry Level
Customer and Technical Support

CXG

CXG provides customer sentiment analysis and consulting services to help businesses enhance customer experiences and drive growth.

Description

  • Conduct discreet in-store, online, or hybrid evaluations of luxury brands.
  • Complete post-visit questionnaires with objective feedback about each experience.
  • Select assignments that match your profile and interests.
  • Follow each brand’s project objectives and special requirements during evaluations.
  • Register on the CXG platform, complete your profile, and pass the general certification process.
  • Use the mobile application to search for, apply to, and manage missions.
  • Perform evaluations such as store visits, product purchases, returns, and appointment bookings.
  • Provide feedback that can inform brand decisions and customer experience improvements.

Requirements

  • Must be 21 years of age or older.
  • Must be an existing customer of premium and luxury brands.
  • Must not be contractually engaged with any retail brand to preserve evaluation integrity.
  • Must be punctual, organized, detail-oriented, and reliable.
  • Must be observant and passionate about customer experience.
  • No prior experience is required.
  • Ability to complete evaluations and questionnaires as a freelancer.
  • Willingness to follow certification and registration steps on the CXG platform.

Benefits

  • Flexible freelance work with the ability to choose assignments.
  • Opportunity to work on missions through a mobile application.
  • Chance to influence luxury brand strategies with your feedback.
  • No prior experience required.
  • Access to evaluations across a wide range of luxury categories and brands.

Interested in this position?

Apply directly on the company website

Apply Now

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