Sr Sales Manager, Mid-Market - USA (Remote)

1 month, 1 week ago
Full-time
Senior
Sales and Business Development
Customer.io

Customer.io

Customer.io is a versatile marketing automation tool that personalizes customer communications through email, push notifications, and text messages, enabling targeted messaging and enhanced customer engagement.

Professional Services
11-50
Founded 2012
$3M raised

Description

  • Build, coach, and develop a team of eight Mid-Market Account Executives.
  • Conduct focused 1:1s addressing deal quality, skill development, accountability, and career growth.
  • Lead weekly pipeline and forecast reviews, improving deal progression, qualification, and forecast accuracy.
  • Maintain healthy pipeline coverage, CRM hygiene, and rep-owned outbound activity.
  • Coach reps through qualified mid-market opportunities from discovery to close.
  • Improve deal strategy, value articulation, executive communication, pricing, stakeholder alignment, and procurement execution.
  • Identify patterns in stalled deals and raise team-wide sales execution maturity.
  • Partner with Sales Operations, Marketing, and Solutions Architects to unblock deals and improve execution.
  • Provide frontline feedback on messaging, territory design, and enablement, and operationalize new go-to-market initiatives.

Requirements

  • 7–10 years of sales experience, including 3–5+ years managing quota-carrying representatives.
  • Track record leading successful mid-market or high-velocity sales teams.
  • Experience in Marketing Technology or SaaS, preferably.
  • Strong pipeline inspection and sales forecasting skills.
  • Experience coaching outbound pipeline generation in evolving sales motions.
  • Proficiency with structured qualification frameworks such as MEDDICC.
  • Clear, direct communication and the ability to maintain high performance standards.
  • Effective cross-functional collaboration in a fast-moving, growth-stage environment.
  • Successful completion of a background check and employment verifications.

Benefits

  • $140,000 base salary plus $140,000 variable compensation, for $280,000 OTE, subject to experience and market adjustments.
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for employees and families.
  • 16 weeks of paid parental leave.
  • Unlimited paid time off.
  • Remote-work and wellness stipends.
  • Professional development budget.

Interested in this position?

Apply directly on the company website

Apply Now

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