Technical Communicator I

17 hours, 50 minutes ago
Entry Level
Technical Writing and Documentation
ConnectWise

ConnectWise

ConnectWise provides integrated software tools and services for technology companies, enabling efficient business management, service automation, and exceptional customer experiences worldwide.

Internet Software & Services
1K-5K
Founded 1982

Description

  • Provide support to the Education teams with a high attention to detail.
  • Research, analyze, and document findings.
  • Create branded documentation as requested.
  • Work cross-functionally to design and develop documentation deliverables that support successful product releases.
  • Respond to partner and colleague document requests in a timely manner.
  • Assist in the review and editing process for company documentation and related materials.
  • Support the team's vision and goals through documentation and education efforts.
  • Research, troubleshoot, and problem-solve to help resolve tickets and requests.
  • May influence others within the Technical Communications team by explaining facts, policies, and practices.

Requirements

  • High attention to detail.
  • Ability to research, analyze, and document findings.
  • Ability to work cross-functionally with teams across the organization.
  • Ability to respond to document requests in a timely manner.
  • Ability to assist with review and editing of documentation and materials.
  • Ability to research, troubleshoot, and problem-solve to resolve tickets and requests.
  • Ability to explain facts, policies, and practices clearly.
  • Reasonable accommodations may be made for qualified individuals with disabilities.
  • Other duties may be assigned as needed.

Benefits

  • ConnectWise offers an inclusive, positive culture that values diverse perspectives and skills.
  • ConnectWise is an Equal Opportunity Employer committed to a diverse and inclusive workforce.
  • Reasonable accommodations may be provided during the application and hiring process for qualified individuals with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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