Software Consultant Specialist- Modernization

1 hour, 37 minutes ago
Full-time
Senior
Project and Program Management
ConnectWise

ConnectWise

ConnectWise provides integrated software tools and services for technology companies, enabling efficient business management, service automation, and exceptional customer experiences worldwide.

Internet Software & Services
1K-5K
Founded 1982

Description

  • Lead technical engagements with high-value partners to support migration from legacy systems to cloud-based platforms.
  • Conduct migration readiness assessments and guide partners through the end-to-end migration lifecycle.
  • Facilitate migration sessions and provide hands-on technical support, troubleshooting, and remediation during transitions.
  • Identify, manage, and resolve technical and operational issues to minimize disruption during migration.
  • Communicate migration progress, risks, plans, and outcomes to leadership and stakeholders.
  • Capture partner feedback and collaborate with product and process teams to improve tooling, workflows, and best practices.
  • Deliver technical training, system configuration, and troubleshooting through webinars, onsite engagements, and remote sessions.
  • Develop and maintain solution documents and user guides for migration projects.
  • Validate defects, support custom engagements, and document technical issues and resolutions.
  • Manage multiple concurrent migration initiatives and support project management activities.

Requirements

  • Bachelor’s degree in a related field or equivalent business experience.
  • 5+ years of relevant experience in technical consulting, solution architecture, or enterprise software implementation.
  • Deep knowledge of ConnectWise products, particularly RMM, Automate, and SIEM.
  • Strong strategic, analytical, and problem-solving skills.
  • Strong design documentation, presentation, and technical training skills.
  • Excellent communication and interpersonal skills with the ability to build strong partner relationships.
  • Ability to manage large projects and processes independently with limited supervision.
  • Ability to adapt to new technologies and processes as required by business and partner needs.
  • Organized, detail-oriented, and self-motivated.
  • Preferred: Experience in technical roles within SaaS, automation, monitoring, or AI.

Benefits

  • Remote or hybrid work depending on location.
  • 0–10% travel may be required for partner engagement.
  • Equal opportunity employer with a diverse and inclusive workplace.
  • Reasonable accommodations available for qualified individuals with disabilities during the application and hiring process.

Interested in this position?

Apply directly on the company website

Apply Now

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