Program Manager - Salesforce Specialist

17 hours, 51 minutes ago
Mid Level
Software Development
ConnectWise

ConnectWise

ConnectWise provides integrated software tools and services for technology companies, enabling efficient business management, service automation, and exceptional customer experiences worldwide.

Internet Software & Services
1K-5K
Founded 1982

Description

  • Partner with Service Delivery teams to deliver value to partners and support successful interactions.
  • Help create an excellent customer experience for end-customers and business partners.
  • Support continual improvement of customer support processes and outcomes.
  • Manage Salesforce projects from conception through implementation.
  • Troubleshoot and resolve issues within the Salesforce platform.
  • Adapt to new technologies and business processes as partner needs change.
  • Manage projects and processes independently with limited supervision.
  • Prioritize and manage multiple tasks in a fast-paced, dynamic environment.
  • Communicate effectively with a variety of audiences, both verbally and in writing.

Requirements

  • 3–5 years of hands-on experience with Salesforce, including configuration, customization, and integration.
  • Salesforce Certified Administrator or Salesforce Certified Advanced Administrator certification required.
  • Salesforce Platform App Builder certification is a plus.
  • Proficiency in Apex, Visualforce, Lightning components, and Salesforce APIs.
  • Strong analytical and problem-solving skills for troubleshooting Salesforce issues.
  • Ability to manage projects independently with limited supervision.
  • Strong communication, organizational, and multitasking skills.
  • Bachelor’s degree in a related field or equivalent business experience.
  • 3+ years of relevant experience.
  • Onsite, hybrid, or remote work depending on location.
  • 0–10% travel may be required.

Interested in this position?

Apply directly on the company website

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