Manager, User Experience

3 weeks ago
Full-time
Senior
Project and Program Management
ConnectWise

ConnectWise

ConnectWise provides integrated software tools and services for technology companies, enabling efficient business management, service automation, and exceptional customer experiences worldwide.

Internet Software & Services
1K-5K
Founded 1982

Description

  • Manage a small team of designers and/or researchers working on projects or features.
  • Set clear expectations for deliverables and provide regular feedback to team members.
  • Create work plans based on project requirements and team capacity.
  • Support team members in developing their design and collaboration skills.
  • Collaborate with product and engineering teams to coordinate design work.
  • Provide status updates on team progress and upcoming deliverables.
  • Coordinate with peer designers to maintain consistency across work.
  • Manage team resources within project budgets.
  • Review designs to ensure quality and consistency with standards and design system components.
  • Raise user experience concerns in project planning discussions and track risks against milestones.
  • Coordinate with researchers so insights inform design work.
  • Participate in hiring and help onboard new team members.

Requirements

  • Bachelor’s degree in design, HCI, Psychology, or a related field.
  • 6+ years of experience in UX design or research.
  • 1-2+ years of people management experience, or strong lead experience ready for management.
  • Solid expertise in UX design principles and methodologies.
  • Experience collaborating with product and engineering teams.
  • Familiarity with design systems and standard UX processes.
  • Demonstrated success delivering quality UX work on projects.
  • Track record of supporting peer development through mentoring or leading.
  • Ability to communicate clearly with team members and project stakeholders.
  • Willingness to learn and adapt to team and project needs.

Benefits

  • Hybrid work model with office presence depending on location.
  • Regular in-person collaboration with the team.
  • Minimal travel, with only occasional team meetings or company events.
  • Flexibility to support the team and meet project deadlines.

Interested in this position?

Apply directly on the company website

Apply Now

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