Clinical Field Scheduling & Logistics Specialist

5 hours, 37 minutes ago
Full-time
Mid Level
Project and Program Management
Clover Health

Clover Health

Clover Health is a data-focused health insurance company that is revolutionizing the Medicare Advantage space by integrating innovative technology into its plans. With a focus on optimizing medical outcomes and reducing costs, Clover Health uses analyt...

Insurance
251-1K
Founded 2014
$925M raised

Description

  • Manage clinician schedules, profiles, availability, and service areas in CareLink.
  • Coordinate scheduling and logistics for clinical teams across New Jersey.
  • Optimize clinician routes based on geography, availability, and operational priorities.
  • Identify and resolve scheduling errors, overbooking, unused capacity, and coverage gaps.
  • Manage last-minute changes caused by callouts, urgent requests, and field needs.
  • Coordinate daily assignments for Nurse Practitioners and Medical Assistants.
  • Support PTO approvals and schedule updates with clinical managers.
  • Respond to real-time scheduling questions and resolve operational concerns.
  • Train clinical and operational team members on CareLink workflows.
  • Use approved AI and automation tools to improve workflow efficiency and accuracy.
  • Document processes and maintain cross-training for operational coverage.

Requirements

  • Experience in scheduling, workforce coordination, field logistics, or healthcare operations.
  • Current or previous New Jersey residency, or extensive knowledge of New Jersey geography, travel patterns, and regional differences.
  • Experience using AI or automation tools to improve business workflows.
  • Strong organizational skills and ability to manage competing priorities in a fast-paced environment.
  • High attention to detail and ability to resolve operational issues quickly.
  • Effective communication with clinical, administrative, and leadership teams.
  • Ability to learn new systems and work in an evolving environment.
  • Experience with CareLink, healthcare scheduling, Google Workspace, or Excel preferred.

Benefits

  • Base salary range of $57,700–$75,000 USD, with equity opportunities and performance-based bonuses.
  • 401(k) matching and regular compensation reviews.
  • Medical, dental, and vision coverage.
  • Flexible time off, monthly company holidays, No-Meeting Fridays, and mental health resources.
  • Remote-first work culture with office setup reimbursement and a monthly cell phone and internet stipend.
  • Learning programs, mentorship, professional development funding, and performance feedback.
  • Employee Stock Purchase Plan with discounted equity opportunities.
  • Paid parental leave for all new parents.

Interested in this position?

Apply directly on the company website

Apply Now

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